Solutions

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• Ovum, BI bites into a bigger slice of Oracle's Red Stack (PDF)
  Distribution rights expire May 2014 (Publication: May 2013)
  "Business analytics is a significant component of Oracle's attempt to provision an entire end-to-end corporate IT stack that extends beyond software into its engineered systems strategy. [...] Oracle's business intelligence (BI) and enterprise performance (EPM) portfolio is undoubtedly impressive in both breadth and depth."
• Ovum, Ovum Decision Matrix: Selecting a BI/Analytics Solution for Performance Management in Government (PDF)
  Distribution rights expire January 2014 (Publication: January 2013)
  "Oracle is a Leader. "For agencies looking for a one-stop solution with a vendor possessing in-depth industry expertise, and an engineered system on data warehousing appliances with Big Data and low latency analysis, Oracle should be on the short list. Agencies with large existing Oracle implementations will find its offering particularly attractive."
• Enterprise Strategy Group, Getting Real About Big Data: Build Versus Buy (PDF)
  Distribution rights expire February 2014 (Publication: February 2013)
  "Based on ESG's modeling of a medium-sized Hadoop-oriented big data project, the preconfigured Oracle Big Data Appliance is 39% less costly than a "build" equivalent do-it-yourself infrastructure."
• Gartner, Big Data Challenges for the IT Infrastructure Team
  Distribution rights expire May 2013 (Publication: February 2012)
• Gartner, "Big Data" and Content Will Challenge IT Across The Board
  Distribution rights expire May 2013 (Publication: February 2012)
• Winter Corporation, Big Data: Business Opportunities, Requirements, and Oracle's Approach (PDF)
  Distribution rights do not expire (Publication: December 2011)
  Oracle Big Data Appliance—in connection with Oracle Exadata Database Machine and Oracle Exalytics In-Memory Machine—offers a new route for Oracle customers to leverage the business opportunities associated with "Big Data".

• IDC, Oracle Q42013 Yields Growth in Engineered Systems, Cloud Computing and Database Options (PDF)
  Distribution rights expire October 2013 (Publication: June 2013)
  "In many of its long-term strategic initiatives, Oracle is executing. This includes integrated systems (Oracle calls them "engineered systems"), technology for the cloud, and creating cloud offerings for enterprise customers."
• Ovum, Oracle Database 12c offers new take on multitenancy (PDF)
  Distribution rights expire June 2014 (Publication: June 2013)
  "Oracle Database 12c embraces the cloud wholeheartedly with a different approach to multitenancy: by logically segmenting a single database, Oracle Multitenant divides the database instance into separate pluggable databases, while allowing them to be managed as one grouped resource. Oracle Multitenant will provide significant productivity and resource savings for Oracle customers considering database consolidation, on or off premises."
• Gartner, Application Platform Trends Show That Cloud, Integrated Systems and Open Source Multiply Deployment Options
  Distribution rights expire April 2014 (Publication: April 2013)
• IDC, IDC Takeaways From Oracle CloudWorld Dubai (PDF)
  Distribution rights expire September 2013 (Publication: February 2013)
  "No one's future is fixed in the cloud services market, but IDC's view is that Oracle stands a good chance of succeeding in the PaaS space." [...] "IDC believes that the combination of offerings for traditional call centers, combined with solid self-service offerings and broad social media marketing and monitoring offerings is unmatched in the CRM market. "
• IDC, Oracle CloudWorld Dubai: Continuing Support for Cloud and the Growing Importance of MEA (PDF)
  Distribution rights expire September 2013 (Publication: February 2013)
  "The Oracle CloudWorld event series is a concerted attempt by Oracle to show its continuing commitment to cloud and to highlight its offerings in the region—one that is expected to pay off in the near term."
• Gartner, Hunting and Harvesting in a Digital World: The 2013 CIO Agenda
  Distribution rights expire February 2014 (Publication: January 2013)
• Ovum, Oracle posts strong quarter built on software license and cloud subscription growth (PDF)
  Distribution rights expire June 2013 (Publication: December 2012)
  "Oracle is strengthening its vertical industry business."
• Ovum, Oracle posts strong quarter built on software license and cloud subscription growth (PDF)
  Distribution rights expire June 2013 (Publication: December 2012)
  "Oracle is strengthening its vertical industry business."
• Ovum, Cloud leads the agenda at Oracle OpenWorld 2012 (PDF)
  Distribution expire May 2013 (Publication: November 2012)
  "The agenda [at Oracle OpenWorld 2012] was, however, pervaded by cloud computing in all its forms, as the company continues to ready itself for an era where clients will increasingly look to both private and public clouds as the basis for delivering business technology solutions."
• ARC Advisory Group, Oracle OpenWorld 2012 Focuses on Cloud Computing (PDF)
  Distribution rights do not expire (Publication: October 2012)
  "With the latest releases and announcements, Oracle has fully embraced the cloud to provide customers with the ability to take advantage of public, private, or hybrid cloud models in a dynamic, flexible way."
• Ovum, Oracle clarifies its cloud strategy (PDF)
  Distribution rights expire May 2013 (Publication: May 2012)
  "The breadth and depth of its vision is such that, should it prove successful, Oracle is likely to become an influential public cloud market-leader, at least to start with within its customer base."
• Gartner, Five Cloud Computing Trends That Will Affect Your Cloud Strategy Through 2015
  Distribution rights expire July 2013 (Publication: February 2012)

• Nucleus Research, Technology Value Matrix First Half 2013: CRM (PDF)
  Distribution rights expire December 2013 (Publication: May 2013)
  Oracle Fusion CRM and Oracle CRM On Demand are Leaders. Oracle's Siebel is an Expert. Oracle Cloud Service (formerly known as Oracle RightNow CX Cloud Service) is a Facilitator.
• Gartner, Magic Quadrant for Multichannel Campaign Management
  Distribution rights expire May 2014 (Publication: May 2013)
• Ovum, Oracle's CX Portfolio Gathers Pace, Increases Reach Beyond the Enterprise (PDF)
  Distribution rights expire May 2014 (Publication: May 2013)
  "The organization's well oiled acquisition and integration process is enabling the firm to make good on its promise to deliver a comprehensive set of tools that support what Ovum refers to as smart, connected interactions."
• Gartner, Magic Quadrant for the CRM Customer Engagement Center
  Distribution rights expire May 2014 (Publication: May 2013)
• Ovum, The Competitive Landscape for Realtime Customer Interaction Decisioning Tools (PDF)
  Distribution rights expire November 2013 (Publication: July 2012)
  "Oracle has one of the most advanced RTD systems currently available, but it is not a simple pre- packaged solution that easily plugs into an existing contact center infrastructure. It is a business-wide technology application that sits at the intersection of three corporate domains: BI, CRM, and content management."
• Gartner, Magic Quadrant for CRM Lead Management
  Distribution rights expire May 2014 (Publication: April 2013)
• Gartner, Eloqua Acquisition Gives Oracle a Stake in Cloud-Based Digital Marketing
  Distribution rights expire October 2013 (Publication: February 2013)
• IDC, IDC Takeaways From Oracle CloudWorld Dubai (PDF)
  Distribution rights expire September 2013 (Publication: February 2013)
  "No one's future is fixed in the cloud services market, but IDC's view is that Oracle stands a good chance of succeeding in the PaaS space." [...] "IDC believes that the combination of offerings for traditional call centers, combined with solid self-service offerings and broad social media marketing and monitoring offerings is unmatched in the CRM market. "
• Constellation Research, Scaling Up with Marketing Automation Software (PDF)
  Distribution rights expire August 2013 (Publication: February 2013)
  "...with Oracle's recent acquisition of Eloqua, we can expect a strengthening of not only the core marketing management areas, but integration into the broader Oracle Cloud marketing suite."
• Gartner, Magic Quadrant for CRM Web Customer Service Applications
  Distribution rights expire February 2014 (Publication: February 2013)
• Heavy Reading, Crafting a Unified Cross-Channel Customer Experience (PDF)
  Distribution rights do not expire (Publication: February 2013)
  "Oracle's approach is mature and comprehensive, and it provides major benefits to service providers."
• Nucleus Research, Guidebook - Best Practices for Customer Service with Oracle RightNow (PDF)
  Distribution rights do not expire (Publication: January 2013)
  "RightNow's focus on integration; streamlined handoffs between low-assisted, medium-assisted, and high-assisted interactions; and focus on agent productivity are designed to arm RightNow customers with what they need to improve their customer service on an ongoing basis."
• IDC, IDC Health Insights, Perspective: Leveraging Oracle CRM for Consumer Engagement (PDF)
  Distribution rights expire December 2013 (Publication: November 2012)
  "Cancer Care Ontario (CCO) provides an excellent example of how a healthcare organization is using Oracle's Siebel CRM Enterprise Marketing and Case Management solutions to deliver on its consumer engagement strategy leveraging closed-loop marketing"
• Ovum, Oracle: Supporting CX Through the Customer-Adaptive Lens (PDF)
  Distribution rights expire December 2013 (Publication: December 2012)
  "Organizations seeking to enable a joined-up customer experience should consider Oracle's portfolio of enterprise applications."
• Ovum, Oracle Openworld: Data and cultural change are fundamental in improving the customer experience (PDF)
  Distribution expire May 2013 (Publication: November 2012)
  "Oracle has the potential to provide innovative customer service solutions."
• Gartner, The Gartner Customer Experience Management Maturity Model (PDF)
  Distribution rights expire July 2013 (Publication: November 2011)
• Nucleus Research, Oracle RightNow CX Cloud Service and The Future Customer Experience (PDF)
  Distribution rights expire May 2013 (Publication: November 2012)
  "At Oracle OpenWorld 2012, Oracle confirmed its commitment to invest in RightNow development as the service component of its customer experience strategy. The development roadmap focuses on integration, virtual agents to increase call deflection, and greater usability on the agent desktop."

• IDC, Oracle Q42013 Yields Growth in Engineered Systems, Cloud Computing and Database Options (PDF)
  Distribution rights expire October 2013 (Publication: June 2013)
  "In many of its long-term strategic initiatives, Oracle is executing. This includes integrated systems (Oracle calls them "engineered systems"), technology for the cloud, and creating cloud offerings for enterprise customers."
• Ovum, BI bites into a bigger slice of Oracle's Red Stack (PDF)
  Distribution rights expire May 2014 (Publication: May 2013)
  "Business analytics is a significant component of Oracle's attempt to provision an entire end-to-end corporate IT stack that extends beyond software into its engineered systems strategy. [...] Oracle's business intelligence (BI) and enterprise performance (EPM) portfolio is undoubtedly impressive in both breadth and depth."
• Gartner, Application Platform Trends Show That Cloud, Integrated Systems and Open Source Multiply Deployment Options
  Distribution rights expire April 2014 (Publication: April 2013)
• IDC, Oracle Launches the Second Generation of the Oracle Database Appliance (PDF)
  Distribution rights expire September 2013 (Publication: March 2013)
  "Oracle has aligned the new design for ODA with the major trends in the marketplace. [...] Its expanded capacity, and its pricing aimed at smaller units within large organizations, will draw more attention to this all-in-one database solution compared with the first-generation models in 2011-“2012."
• Ovum, Oracle Engineered Systems provides consistency and reliability in service delivery (PDF)
  Distribution rights expire March 2014 (Publication: March 2013)
  "... Ovum considers that all three meet specific current customer demands: Oracle SPARC SuperCluster offers centrally managed flexibility, while Oracle Exalogic and Oracle Exadata offer scalability and rapid expansion, and are delivered as fully integrated hardware and software solutions for the middle tier and database tier respectively. These represent the beginning of what Ovum believes will be a number of engineered solutions with a specific dedicated purpose or workload."
• IDC, IDC Takeaways From Oracle CloudWorld Dubai (PDF)
  Distribution rights expire September 2013 (Publication: February 2013)
  "No one's future is fixed in the cloud services market, but IDC's view is that Oracle stands a good chance of succeeding in the PaaS space." [...] "IDC believes that the combination of offerings for traditional call centers, combined with solid self-service offerings and broad social media marketing and monitoring offerings is unmatched in the CRM market. "
• Enterprise Strategy Group, Getting Real About Big Data: Build Versus Buy (PDF)
  Distribution rights expire February 2014 (Publication: February 2013)
  "Based on ESG's modeling of a medium-sized Hadoop-oriented big data project, the preconfigured Oracle Big Data Appliance is 39% less costly than a "build" equivalent do-it-yourself infrastructure."
• Ovum, Oracle Policy Automation unscrambles complexity in government (PDF)
  Distribution rights expire February 2014 (Publication: February 2013)
  "Oracle Policy Automation is an integral element of Oracle's engineered systems for the public sector."
• IDC, Making Oracle Database Easier and Faster to Manage and Run: Cardinal Health's Consolidation on Oracle Exadata (PDF)
  Distribution rights expire December 2013 (Publication: December 2012)
  "The performance benefits, along with the capacity for future scalability at no additional cost, make the Oracle Exadata case most compelling."
• IDC, Highlights from Oracle OpenWorld 2012: Oracle Database 12c and Oracle Exadata X3 (PDF)
  Distribution rights expire June 2013 (Publication: December 2012)
  "In general, the announced technologies enhance Oracle's position as an innovator that continues to enhance the value delivered to customers."
• Gartner, Oracle Embraces Flash Memory in New Exadata Database Machine
  Distribution rights expire April 2013 (Publication: October 2012)
• Enterprise Strategy Group, Oracle Exadata Covers the Bases (PDF)
  Distribution rights expire September 2013 (Publication: September 2012)
  "....The result is the current Oracle Exadata, a highly optimized infrastructure for Oracle-based OLTP and data warehouses, an 'in-a-box' delivery option that seriously helps those wrestling with managing structured data volume growth, database instance growth, and performance challenges."
• Nucleus Research, Assessing Oracle Database Appliance (PDF)
  Distribution rights do not expire (Publication: July 2012)
  "Nucleus found adopting the appliance enabled organizations to avoid complexity and cost while flexibly growing their businesses."

• Enterprise Strategy Group, Market Landscape Report: Social Media Marketing and Analytics (PDF)
  Distribution rights expire April 2014 (Publication March 2013)
  "Oracle has integrated Oracle SRM into some of its business applications such as its CRM products, providing that vital link between marketing and sales which facilitates lead generation and ultimately sales."
• Gartner, Evaluating Microsoft, Oracle, Salesforce.com and SAP's Social for CRM Application Strategies
  Distribution rights expire August 2013 (Publication: January 2013)
• Gartner, What Oracle's "Social Relationship Management" Means
  Distribution rights expire December 2013 (Publication: December 2012)
• KuppingerCole, Oracle Mobile and Social Service The next step in IAM (PDF)
  Distribution rights expire December 2013 (Publication: December 2012)
  "Overall we rate the new Oracle solution as an innovative, leading-edge product in that space and strongly recommend evaluating this product when solutions for mobile SSO and mobile identity and access management or the support for social logins are required."
• Enterprise Strategy Group, Oracle SRM: A Comprehensive Social Strategy (PDF)
  Distribution rights expire May 2013 (Publication: November 2012)
  "By marrying messaging, listening, internal applications, and collaboration together with web presence and social media channels, Oracle creates the environment for stakeholders to more deeply connect with a company. That deep connection will result in higher loyalty and revenue for Oracle customers over the long term."
• Enterprise Strategy Group, Oracle Social Network: The Social Glue for Enterprise Applications (PDF)
  Distribution rights expire August 2013 (Publication August 2012)
  "Social collaboration has emerged as a way to enhance existing structured processes. Enterprise social networks are transforming into social layers in the enterprise application stack. The new Oracle Social Network is just such a layer, providing the social glue between traditional enterprise applications."