Headquartered in Safat, Kuwait, Arabian Beverage Company (ABC) is one of the country’s leading juice companies. For 50 years, the company has produced healthy, high-quality beverages for global consumers. Its product line includes high-quality juice, mineral water, and dairy drinks. All product ingredients uphold the regional customs of halal, while meeting all European food and beverage regulations. ABC constantly looks to improve the machinery and technology used in production processes to deliver optimal performance and high safety levels for operators, while minimizing waste and overhead.
Arabian Beverage Company evaluated a number of ERP solutions from well-known providers, including SAP, before deciding Oracle was the best choice due to its blend of technology, industry experience, and support services. It then reviewed Oracle E-Business Suite as a further option before deciding that JD Edwards EnterpriseOne delivered all the inventory, procurement, and sales order controls it required, while also offering a level of manufacturing costing specialization that perfectly matched ABC’s needs.
“My own professional background is in ERP consultancy, so I knew that what was really important was to implement the most user-friendly technology with the best features for the business and the strongest ongoing support. JD Edwards is the most powerful and intuitive ERP solution for a manufacturer of our scale, and Oracle’s in-person and online support is second to none in terms of speed and quality,” said George Bassily, ERP manager, Arabian Beverage Company.
The implementation at ABC’s headquarters and two warehouses in Safat took six months to complete, going live, on time and on budget, on January 1, 2013. Previously, ABC had used JD Edwards EnterpriseOne 8.12, which was deployed in 2008. In 2013, ABC worked with an in-house consultant and consulting partner Cyret Technologies to implement the latest JD Edwards EnterpriseOne version, rather than simply upgrading old systems. For this reason, deployments of JD Edwards EnterpriseOne Inventory Management, JD Edwards EnterpriseOne Procurement and Subcontract Management, and JD Edwards EnterpriseOne Manufacturing Management were entirely new to the business. Cyret also provided postimplementation user training and on-going support.
ABC worked with Cyret Technologies, an international Oracle Platinum Partner and Oracle University Training Partner, serving the Middle East region and which has an extensive implementation, consultation, and training history with JD Edwards ERP applications. ABC selected Cyret following strong recommendations from industry peers in Kuwait. After evaluating three suitable Oracle partners, ABC was most impressed with Cyret’s previous experience and expertise in implementing JD Edwards for diverse industries, including projects specifically addressing cost accounting in consumer goods plants. Following the implementation, Cyret delivered classroom-based training to 50 key users, using a team of eight trainers.