Established in 1962, the Abu Dhabi Department of Finance is responsible for the emirate’s sound fiscal and financial management. It plays a fundamental role in providing Abu Dhabi government entities with best-in-class financial services and specialized solutions, as well as managing available resources efficiently. The organization fosters an effective and prudent financial management framework across the government, provides proper financing for government initiatives, including private sector participation, enables optimal use of financial resources through sound planning and performance monitoring, advises the government on fiscal policies, and provides worldclass customs administration services for Abu Dhabi government.
Abu Dhabi Department of Finance has been recognized for its progressive IT management practices and holds numerous awards, such as Government Deployment of the Year 2012 presented by the Abu Dhabi Government and Best Infrastructure Platform for Optimized Data Center 2012 presented by Oracle.
In terms of lessons learned, Abu Dhabi Department of Finance notes that organizations considering moving forward with a shared services environment for financial management should harmonize the chart of accounts structure and standardize financial systems; reduce system complexity, as complexities can cause the move to shared services to be costly and high-risk; convince business units to give up their financial authority to gain in core competencies; and develop skills and culture, as finance staff may have been in their positions for many years and have little experience doing things differently. The organization notes that a shared services initiative is unlikely to be successful if it is driven bottom up by the IT organization instead of top down by higher management.