Algar Telecom is a Brazilian telecommunications company that has been present in the market for 56 years and has been listed on the stock exchange since 2007. The company belongs to Grupo Algar (Algar Group) and offers landline phone, cell phone, broadband internet [3G and asymmetric digital subscriber line (ADSL)], data communication, television, and code 12 services for domestic and international long distance calls.
Algar divides its wide range of products and services into two segments: retail under the CTBC brand, and companies under the Algar Telecom brand. Algar has more than 1.6 million customers—including approximately 700,000 landline phone, 500,000 cell phone, and 235,000 broadband customers—and operates in major Brazilian states including Minas Gerais, São Paulo, the Federal District, Rio de Janeiro, Mato Grosso do Sul, Goiás, and Paraná.
Algar’s data warehouse revitalization project focused on upgrading a system that was more than 10 years old. To do so, Algar adopted Oracle’s Exadata Database Machine X2-2, along with software and support. The new solution accelerated access to historical and management data, which helped the company offer quick and complete information to its internal business team.
“We were surprised because the implementation, though complex, was faster and easier than expected. In addition, the IT team quickly adapted to the new system. The migration process involved eight people—a full-time Oracle consultant, another consultant for specific issues, and six Algar professionals,” said Eduardo Rabboni, chief information officer, Algar Telecom.