Aria Systems Ensures Cloud Subscription and Billing System High Availability and Performance with Robust, Highly Secure Data Infrastructure
 
 

Aria Systems Ensures Cloud Subscription and Billing System High Availability and Performance with Robust, Highly Secure Data Infrastructure

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Aria Systems is a leading provider of cloud billing and subscription management solutions for Global 2000 companies. The Aria Subscription Billing Platform manages the entire subscriber lifecycle for all recurring revenue models as a company grows and expands its business. Pitney Bowes, Ingersoll Rand, DreamWorks, EMC, Internap, VMware, and Hootsuite all rely on Aria Systems for fast time-to-market, low operational costs, and operational flexibility.

Aria Systems looked to deliver an end-to-end cloud billing and subscription management solution that was affordable and enabled rapid onboarding for customers. Furthermore, it needed to ensure 100% availability of its subscription billing platform, on which customers rely to capture revenue streams from the online services they offer.

The company selected Oracle Database, Enterprise Edition 11g; Oracle GoldenGate; and Oracle Real Application Clusters as the foundation for its solution. Oracle has enabled Aria Systems to deliver the high performance and availability that its customers expect, as well as the scalability to support rapid spikes in volume, such as accommodating a ten-fold transaction increase over the holidays without performance degradation. Aria Systems also ensured zero downtime for scheduled maintenance by using the live-release capabilities in Oracle Database.

 
 

 
 

Challenges

A word from Aria Systems

  • “Oracle Database, Enterprise Edition 11g; Oracle GoldenGate; and Oracle Real Application Clusters provided us with a very secure and stable environment to support our end-to-end cloud billing and subscription management solution. Oracle’s solutions are among the most critical components of our infrastructure—ensuring 24/7 reliability and availability with superior fault tolerance.” – Oleg Ganopolskiy, Vice President, Product Operations, Aria Systems

  • Deliver an end-to-end cloud-based subscription billing and management solution—spanning customer acquisition, service activation, usage tracking, billing, and customer and usage analysis—that is affordable and enables rapid onboarding
  • Create a highly scalable and reliable data platform for the company’s solution, which is used by companies ranging from small IT start-ups to the world’s largest media and technology companies, such as, DreamWorks, and Hootsuite
  • Ensure 100% availability of the company’s subscription billing platform, on which its customers rely to capture important revenue streams from online offerings
  • Continue to expand the company’s analytical services, which enable customers to make important business decisions about content, cloud and online services subscription marketing and packaging, and more

Solutions

Oracle Product and Services

  • Built the company’s cloud-based subscription billing and management solution, the core of its business, on Oracle Database 11g Enterprise Edition; Oracle Real Application Clusters’; and Oracle GoldenGate , providing a secure, robust, and scalable data infrastructure
  • Invested heavily in Oracle infrastructure solutions to ensure that clients do not experience any downtime or performance degradation with the Aria Systems solution that would negatively impact revenue streams from their online offerings
  • Ensured zero downtime for scheduled maintenance by using the live-release capabilities in Oracle Database
  • Ran the Aria Subscription Billing Platform consistently at 99.99% or better availability
  • Managed a ten-fold increase in transaction volume over the holidays, with no negative impact on platform performance
  • Used Oracle Real Application Clusters to allow failover capabilities and ensure that Aria Systems can maintain the infrastructure without interruption
  • Created a system that meets payment card industry (PCI) standards using Oracle Transparent Data Encryption and Oracle Advanced Security—Oracle Database features—to ensure high levels of security, which is critical when engaging in electronic commerce
  • Gained near-time replication capabilities with Oracle Active Data Guard to enable Aria Systems to quickly recover data in the event of a catastrophic failure, further enhancing security and business continuity for clients
  • Deployed Oracle GoldenGate to power the Aria Platform’s analytical capabilities―which help customers to assess and adapt their cloud and online services offerings―by replicating data from primary systems to secondary environments that transform it into intelligence for Aria Systems’ analysts and clients
  • Used Oracle Tuning Pack to simplify and centralize management of thousands of tables and millions of lines of code in the company’s databases
  • Enabled Aria Systems to manage thousands of multiterabyte databases with just three database administrators, thanks to Oracle Database’s automated management and tuning features― supporting the company’s mission of providing an affordable hosted billing and subscription management offering
  • Deployed Oracle Linux to support extreme performance, advanced scalability, and reliability for enterprise applications
  • Benefitted from Oracle Linux because it comes pretuned for Oracle Database, has favorable licensing terms, and enables Aria Systems to optimize its Oracle Database licensing with multiple environments

Why Oracle

Aria Systems looked at a number of solutions before selecting Oracle for its greater integration capabilities, time-to-market, security, and scalability.

“We needed a strong and reliable foundation on which to build our flagship solution, and in essence, our business. Oracle delivered on all fronts and continues to help us grow,” said Oleg Ganopolskiy, vice president, Product Operations, Aria Systems