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Autoglass specializes in automotive glass products and services. It has more than 30 branches and many authorized service centers spanning Brazil to meet the automotive glass and accessory needs of retailers, mechanics, insurers, auto dealers, and end consumers. The company also replaces and repairs passenger and cargo vehicle lights, side windows, and automotive parts. Autoglass’ mission is to provide drivers and passengers with safety and peace of mind during their vehicular travels.
Autoglass’ revenue grew 30% to 40%, annually, in the past three years. At the same time, it introduced many IT systems into its environment—automating nearly 90% of its core processes. These factors—growth and automation—placed considerable strain on the company’s data infrastructure, so that its core IT systems did not perform at their peak.
To improve IT performance and enable the company to effectively manage and reap the benefits from all of its data, Autoglass implemented Oracle Exadata Database Machine. Since deploying the solution, Autoglass has gained the ability to complete core procedures up to 60-times faster, such as on boarding new policies generated by its insurance partners.
“The organization and care that Oracle executed in delivering Oracle Exadata Database Machine was admirable—from the physical delivery, to verification of the computing environment, to putting the machine into operation. This avoided setbacks, and we have not had any problems or incompatibility issues to this day,” said Fabrício Ferri, IT and telecommunications executive manager, Autoglass.
Autoglass worked with Oracle partner Decatron to implement Orace Exadata Database Machine X2-2. Decatron monitored Oracle’s equipment release process and carried out approval and migration of Autoglass’s legacy environment to Oracle Exadata Database Machine. “Decatron stayed with us for three days after the switchover to ensure that everything remained stable and in good working order. Oracle Exadata has delivered strong benefits from the start. We also have been very satisfied with the partner’s performance during every step of our migration,” Ferri said.