Avero Boosts Performance by 40% for Hospitality Industry Solution While Reducing Storage Costs and Improving Scalability
 
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Avero Boosts Performance by 40% for Hospitality Industry Solution While Reducing Storage Costs and Improving Scalability

Avero, LLC offers enterprise performance management solutions that enable hospitality industry organizations to sort through mountains of data to drive revenue, improve profitability, and deliver a superior guest experience.

The company, which offers analytical solutions that help restaurants and other hospitality industry organizations to improve profitability, quality, and service, was doubling its customer base, annually. High performance and availability of Avero’s solutions are critical to food and beverage managers, who need to access performance data quickly, so they can focus on operations and customer service. As Avero continued to grow rapidly, it began to rethink its storage requirements to ensure it had the application performance, scalability, and cost-effectiveness that it required, moving forward.

The company, which runs Oracle Database, Oracle WebLogic Server, Oracle’s Sun SPARC servers, Oracle Solaris, and more―selected Oracle’s Pillar Axiom 600 for its new storage environment. It achieved a 40% increase in extract-transform-load (ETL) throughput and application performance on the first day of going live on Pillar Axiom 600. Today, food and beverage managers can get granular restaurant performance data, including sales, food costs, labor costs, and more in the same time that it previously took to deliver the top-line rollups.

In addition to optimizing its database efficiency and performance, Avero’s storage upgrade expanded storage scalability, reduced storage costs, and simplified both IT management and maintenance by eliminating separate storage systems for production, preproduction, and staging environments.

 
 

 
 

Challenges

A word from Avero, LLC

  • "The day after we put Oracle’s Pillar Axiom 600 storage system into production, we received a phone call from a high-profile, restaurateur client, who said ‘I don’t know what you did, but it’s amazing. The system is so much faster.’ The investment translated into immediate customer goodwill.” – Robert Barracca, Director of Infrastructure Technologies, Avero, LLC

  • Ensure high availability and performance of the company’s software-as-a-service, analytical applications so that food and beverage managers can quickly access critical business metrics for service, sales, food costs, and labor costs, and focus more on improving performance and delivering a superior customer experience
  • Optimize and cost-effectively scale Avero’s storage investment as the business continues to expand its customer base
  • Enable IT team members to efficiently manage a rapidly growing IT environment―optimizing productivity while ensuring high levels of availability

Solutions

  • Deployed Pillar Axiom 600 and achieved a 40% increase in ETL throughput and application performance on the first day of going live―without changing any application code or database configurations, and using just a portion of the solution’s full functionality
  • Enabled food and beverage managers to get critical data about the performance of their hospitality operations faster and earlier in the day, freeing them to spend more time focused on transforming their businesses and taking care of customers through the optimized Oracle Database
  • Upgraded application performance, giving Avero the ability to deliver granular restaurant performance data, including sales, food costs, labor costs, and more, to managers in the same time that it previously took to deliver the top-line rollup―improving value of the company’s analytical offering
  • Improved storage efficiency with Pillar Axiom 600’s quality of service capabilities
  • Gained the ability to effectively run production, preproduction, and staging environments on a single array without compromising food and beverage analytical applications’ performance as the solution prioritizes the production environment
  • Reduced storage costs and simplified IT management and maintenance by eliminating the need for separate storage systems for production, preproduction, and staging environments
  • Equipped the company to cost-effectively deliver new analytical applications and capabilities to customers, as storage bandwidth to deliver granular performance data is no longer an issue
  • Positioned Avero to achieve a 10-fold compression of its storage environment with Oracle Hybrid Columnar Compression
  • Enabled the company to immediately add and take advantage of new storage without taking applications offline or compromising performance during installation
  • Prepared Avero to serve more customers at the same performance level without adding new storage

Why Oracle

“When we launched the business 12 years ago, we decided to go with best-of- breed hardware and software across the board. We invested in Oracle’s Sun servers, Oracle Solaris, Oracle’s WebLogic middleware, and of course, Oracle Database. We have seen many advantages to working with a single vendor across our technology stack and consolidating administration through Oracle Enterprise Manager. My Oracle Support also has provided us with world-class support; we find the answers that we need in one spot. The choice, therefore, was easy when it came time to rethink our storage environment. Oracle’s Pillar Axiom 600 offered a superior solution, and it would further streamline management,” said Robert Barracca, director of infrastructure technologies, Avero. “We are really looking forward to integrating Axiom management into Oracle Enterprise Manager 12c, which will give us a single pane where we can manage our database, middleware, applications, and storage.”