Banco Ciudad de Buenos Aires is, by constitutional mandate, the official bank of the City of Buenos Aires. It is the city’s financial agent, setting credit policy and focusing on promoting employment growth, with an emphasis on assisting midsize companies.
Banco Ciudad has 60 branches and 438 cash machines, both in the City of Buenos Aires and its metropolitan area, known as Greater Buenos Aires. The company’s product portfolio includes checking accounts, saving accounts, fixed-term deposits, loans for individuals and companies-with a special focus on midsize companies based in metropolitan Buenos Aires, and including credit and debit cards, and pawning transactions.
“Banco Ciudad has used PeopleSoft since 1999, and we chose to continue with this Oracle solution because it allows us to easily manage the public bid process that we must follow when making purchases. Additionally, by upgrading PeopleSoft Financials, we can finalize our daily balance sheet four hours faster,” said Ester Lagomarsino, development submanager, Banco Ciudad de Buenos Aires.
“PeopleSoft is the force behind all the transactions the bank conducts. At the close of operations, each application shuts down, generating files that PeopleSoft Financials transforms into bookkeeping entries—for all branches,” said Julián Viedma, PeopleSoft development team leader, Banco Ciudad de Buenos Aires.
Banco Ciudad worked with Interservices Consulting SA, an Oracle Gold Partner, to implement PeopleSoft Financials. The company also added PeopleSoft Strategic Sourcing and PeopleSoft eProcurement.
The company began deployment in July 2010 and went live, on time, in July 2011. The bank has approximately 500 PeopleSoft Financials users, distributed across 60 branches in Buenos Aires and Greater Buenos Aires. Banco Ciudad relied, during and post implementation, on My Oracle Support for rapid issue resolution.
Interservices Consulting managed the PeopleSoft Financials upgrade and customized PeopleSoft Purchasing, adapting it to the bank’s purchasing system. Interservices provided technical and functional users’ training.
“Interservices has in-depth knowledge of PeopleSoft and could work within our planning requirements, providing specialized human resources from Argentina depending on the needs that emerged from the implementation of the PeopleSoft modules, which are at the heart of the bank’s accounting processes,” Viedma said.