Bord Gáis Networks Cuts Gas Transportation and Distribution Interface Development Costs by 40%, Deploys New Functionality 25% Faster

Bord Gáis Networks Cuts Gas Transportation and Distribution Interface Development Costs by 40%, Deploys New Functionality 25% Faster

  • Oracle Customer:  Bord Gáis Networks
    Location:  Cork, Ireland
    Industry:  Oil and Gas
    Employees:  600
    Annual Revenue:  $500 Million to $1 Billion

Bord Gáis Networks (Bord Gáis), a leading Irish energy provider, builds, operates, and maintains transmission and distribution networks that deliver gas to more than 600,000 industrial, commercial, and residential customers. It manages and maintains 13,400 kilometers of gas pipelines and two subsea interconnectors. It also carries out new gas connections and work on service pipes and meters on behalf of all gas suppliers in Ireland. In addition, Bord Gáis Networks manages a full, 24-hour emergency response service, handling almost 20,000 call-outs each year.

Bord Gáis outsources many of the activities associated with the maintenance and repair of its pipeline network. To ensure that work is completed on time, the company needed to update its workforce management software. Bord Gáis Networks used Oracle Fusion Middleware to ensure seamless transfer of messages between the heterogeneous systems that it uses to manage and maintain its gas network infrastructure. It now completes transactions 15% faster than using legacy file transfer protocol (FTP) connections, can build enhancements and features 25% faster, and it has lowered IT development costs by 40%.




A word from Bord Gáis Networks

  • "Oracle SOA Suite, Service Bus, and JRockit have exceeded our cost and performance key-performance-indicator targets. We will use them for all future integration projects, as we build the next generation of middleware solutions." – Danjoe Corkery, Middleware Specialist, Bord Gáis Networks

  • Integrate the asset management software that the company uses with its workforce management and job scheduling solutions to ensure seamless connectivity
  • Exchange data and integrate systems seamlessly to make business-critical information—such as about the performance of the gas transportation infrastructure, job repair status, and installation upgrade costs—available in near real time to engineers and planners
  • Avoid delays during peak activity periods when more than 74,000 daily messages are relayed between systems while hundreds of users actively process transactions
  • Adapt interfaces and workflows to rapidly onboard new subcontractors, make changes to billing cycles, and capture additional data to comply with regulatory requirements
  • Deploy new functionality as needed to enhance and streamline asset management and monitoring, while cutting development costs


  • Cut message transfer time between asset management, service optimization, and workforce management applications from 20 seconds to 5 seconds by replacing FTP data connections with a corporate middleware platform built on Oracle SOA Suite, Oracle Service Bus, and Oracle JRockit
  • Handled a 25% increase in messages between applications, due to business growth, without eroding system performance, reliability, or availability for 500 engineers, network planners, meter readers, operations managers, and job schedulers, using real-time, Oracle JRockit zero-latency capabilities
  • Completed end-to-end transactions 15% faster, using Oracle’s event-driven integration architecture to transmit messages between internal asset management, workforce, and job scheduling applications
  • Greatly improved recovery time from transmission errors, using Oracle Fusion Middleware’s end-to-end instance tracking to detect and resolve problems before they impact users
  • Reduced by 25% the time for amending workflows or designing and launching new functionality, hence speeding the time to market by that rate, using Oracle Fusion Middleware to build flexible, repeatable connections between disparate asset, resource management, and job scheduling solutions
  • Benefited from reusable code in Oracle Service Bus to increase the number of interfaces built and managed from 41 to 50 in 12 months, which enabled the company to replace point-to point connected heterogeneous asset management and maintenance and repair scheduling solutions with robust, end-to-end, automated business flows
  • Cut the portion of the IT budget devoted to ongoing maintenance and development by 40%, with the ability to provide the same quality of service with reduced manpower
  • Began expanding use of Oracle middleware to ensure secure, efficient delivery of messages between Bord Gáis Networks’ supervisory control and data acquisition systems and the gas transportation management system that governs the shipment of gas to wholesalers and consumers

Implementation Process

Bord Gáis Networks designed, tested, and deployed its corporate middleware platform in 12 months and rolled out the solution in a single, controlled release to 500 end users to achieve maximum benefit.