The City of Las Vegas, founded in 1905, is a municipality consisting of more than 600,000 residents, occupying 131 square miles in southern Nevada. The city is one of the top tourist and business conference destinations in the United States, with more than 37 million annual visitors. The mission of the City of Las Vegas is to provide residents, visitors, and the business community with the highest quality municipal services in an efficient, courteous manner. The city also strives to support a world-class, affordable, progressive community where citizens feel safe, enjoy their neighborhoods, and have easy access to city government.
In the summer of 2010, the City of Las Vegas was planning to upgrade its Oracle E-Business Suite implementation to Release 12. When gathering initial quotes for consulting services to support the implementation process, the city was surprised to find the costs would range from US$600,000 to nearly US$2 million. Like many public sector entities, the city had been hit hard by the economic downturn, and the allotted budget could not support the unexpected consulting costs. To proceed with the implementation, the city chose to conduct the upgrade by leveraging internal expertise and limited outside resources, including My Oracle Support and Oracle Upgrade Advisor. The decision saved the city as much as US$1.7 million dollars in consulting costs.