City of Baton Rouge Boosts System Performance and Cuts Report Generation to 30 Seconds
 
 

City of Baton Rouge Boosts System Performance and Cuts Report Generation to 30 Seconds

  • Oracle Customer:  City of Baton Rouge
    Location:  Baton Rouge, Louisiana
    Industry:  Public Sector
    Employees:  4,500
    Annual Revenue:  $1 to $5 Billion

Located in East Baton Rouge Parish, and the second-largest city in the state, City of Baton Rouge represents the best of Louisiana’s vibrant culture. The state capital, Baton Rouge is a thriving city that is home to Louisiana State University, Southern University, and numerous businesses and industrial facilities. Known for its great people, its unique food, and its lively music, Baton Rouge has something for everyone.

 
 

 
 

Challenges

A word from City of Baton Rouge

  • “With Oracle Database Appliance’s simple deployment, maintenance, and support, we can save time and money while improving the performance of our most important city and citizen-centric data and applications.” – Eric Romero, Interim Director of Information Services, City of Baton Rouge

  • Improve availability and performance of business-critical databases for public safety, fleet maintenance, and geographic information systems, which must be available around the clock
  • Ensure database scalability to support hundreds of system users. citywide

Solutions

  • Replaced Dell servers and storage with Oracle Database Appliance, achieving a significant performance gain and enabling the city to better manage its key databases with a total of 85 gigabytes of data
  • Accelerated report creation, enabling the police department to run incident reports in 30 seconds versus the two to three minutes that it took with the legacy environment
  • Benefited from a single-vendor infrastructure—significantly cutting problem resolution time and eliminating the potential for complex, cross-platform issues—ultimately providing better internal and external user experiences
  • Used Oracle Application Express, an Oracle Database option, to quickly and easily develop and deploy departmental applications—including those for animal control and employee-parking-spot management—to improve day-to-day city operations
  • Provided geographic-location functionality to both employees and public—enabling them to generate web-based property maps in just 5 seconds, versus the 30 seconds it took before
  • Used Oracle Enterprise Manager to alert the city’s IT team of any performance issues, so they could immediately address them

Why Oracle

The City of Baton Rouge selected Oracle Database Appliance to create a reliable, high-performance platform with built-in redundancy and capacity-on-demand scalability—which is important for the city’s future growth—while delivering unrivalled user response times and cutting the cost of ownership.

“We chose Oracle Database Appliance because of its easy implementation, exceptional cost-benefit ratio, and ease-of-use, which minimizes maintenance costs,” said Eric Romero, interim director of information services, City of Baton Rouge.

Implementation Process

“We completed the Oracle Database Appliance migration in-house in just a few months working with one DBA and one junior DBA. Once we completed the planning process, it took just one weekend to get the solution up and running. And, as soon as we went live, our users immediately noticed a performance increase,” Romero said.