City of Burbank Improves Visibility and Accountability across 14 Departments
 
 

City of Burbank Improves Visibility and Accountability across 14 Departments

  • Oracle Customer:  City of Burbank
    Location:  Burbank, CA
    Industry:  Public Sector
    Employees:  1,500
    Annual Revenue:  $500 Million to $1 Billion

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The City of Burbank is a city in Los Angeles County, CA with an estimated population of 107,921. The city is home to many media and entertainment companies, including Warner Bros. Entertainment, Warner Music Group, NBC Universal, The Walt Disney Company, Cartoon Network, Viacom, and PBS.

 
 

 
 

Challenges

A word from City of Burbank

  • “Oracle E-Business Suite Release 12.0.6 gives us the reporting capabilities with the granular detail that we need to make effective decisions and to ensure compliance with regulations.” – Muralidhar Kadambala, PMP, ERP Project Leader, IT Department, City of Burbank

  • Ease compliance with the fair labor standards Act (FLSA)
  • Enable the city’s utility—Burbank Water and Power—to conform to the federal energy regulatory commission (FERC) requirements and compare its performance against other utilities
  • Implement a work order and asset management system to track time, resources, and asset maintenance requirements
  • Improve operations and decision-making with robust reporting

Solutions

Oracle Product and Services

  • Implemented Oracle E-Business Suite’s HRMS modules to more easily comply with FLSA
  • Upgraded to Oracle E-Business Suite Release 12.0.6 procurement, financial management, and HRMS modules across 14 departments
  • Enabled the city’s budget department analysts to measure the city’s performance against the budget
  • Used Oracle Human Resources and Oracle Payroll to handle complex memorandums of understanding (MOUs) across the city’s employee base—including the police and fire department—ensuring that every payroll since go-live went out on time and was accurate to the penny
  • Leveraged Oracle Financials’ secondary ledgers to develop FERC reporting—enabling Burbank Water and Power to benchmark its rates and forecasts against other utilities
  • Implemented Oracle Utilities Work and Asset Management to enable more proactive maintenance of utilities’ assets, leveraging compatible units functionality—to ensure inclusion of group items that are part of one asset unit—for more effective planning
  • Used Oracle BPEL Process Manager to integrate Oracle Utilities Work and Asset Management with Oracle Projects to reflect actual costs and bill more accurately
  • Completed the multiphase implementation, on-time and within budget.

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