The City of St. Petersburg, with a population of nearly 250,000, is the fourth most populous city in Florida. Located on a peninsula between Tampa Bay and the Gulf of Mexico, it is a popular vacation destination.
Approximately seven years ago, the City of St. Petersburg implemented Oracle E-Business Suite as its enterprise application foundation. In 2011, it began planning for its upgrade to Oracle E-Business Suite Release 12.1.
The city wanted to upgrade to the latest version of Oracle E-Business Suite to ensure continued support, take advantage of new functionality, and reduce total cost of ownership (TCO)—ultimately optimizing use of taxpayer dollars. With the upgraded applications, it has improved contract and retainage management (managing a portion of the agreed upon contract price that is withheld until work is completed); customer records management; as well as lease and loan management. Additionally, the city established a scalable platform that will enable it to completely automate many of its processes, particularly in the payables department.
Facing significant budget constraints in a challenging economic climate, the city needed to complete the upgrade in the most cost-effective way possible. As such, it decided to manage the upgrade in house, ultimately, saving US$1.2 million that it would have spent on consulting costs.