After the residents of Colorado Springs, Colorado voted to create a four-service, public utility in 1924, Colorado Springs Utilities emerged as one of ten municipal utilities in the country, focusing exclusively on electricity, natural gas, water, and wastewater. This approach enables the utility to focus on providing exceptional customer service while keeping costs low. The community-owned structure enables Colorado Springs Utilities to offer citizens competitive prices, exceptional hometown service, responsible environmental practices, and a voice in how their utility operates.
Colorado Springs Utilities was using a home-grown recruitment tracking system to follow candidates through the talent acquisition process. This system was very manual and required applicants to fill out separate information forms each time they wanted to apply for a position, which led to applicant dissatisfaction and lost candidates. The utility sought to implement a labor-saving, tech savvy solution that would advance the organization and improve processes for hiring managers, the recruiting team, and candidates.
Colorado Springs Utilities selected and easily implemented Oracle TBE Recruiting Manager Cloud Service to streamline the application process and save applicants time while applying for jobs. The new system also provides applicants with automated job updates and real-time information regarding their application status—minimizing application inquiries. With the new solution, Colorado Springs Utilities has reduced the administrative burden on its staff, streamlined the applicant prescreening process, and increased reporting capabilities with the solution’s automated and customizable report-building functionality.
These efficiencies have positioned Colorado Springs Utilities as a green, tech savvy brand, and as a top employer. The solution also enables Colorado Springs Utilities to attract more candidates—increasing the numbers of job applicants from approximately 8,000 in 2007 to approximately 15,000 last year.
Colorado Spring Utilities sent a request for proposals to various vendors and tested the top four solutions. The utility selected Oracle TBE Recruiting Manager Cloud Service over its competitors due to the solution’s competitive price and implementation ease for human resources staff.
“Oracle TBE Recruiting Manager Cloud Service offered top-of-the-line reporting functionality and customization capabilities, all under an easy-to-navigate layout,” said Renee Adams, talent acquisition and selection supervisor, Colorado Springs Utilities.