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Cognizant is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping companies build stronger businesses. The firm has more than 800 customers that span five continents and every major industry. Cognizant has experienced rapid growth in recent years, and the organization expects that pace to continue.
Cognizant’s employees rely on Oracle’s PeopleSoft applications for their enterprise transactions, including human resources, financial, and supply chain management processes. The company also runs Oracle Content Manager.
As the organization continued to expand, its PeopleSoft application infrastructure, running on IBM, was having difficulty scaling to meet user demands. Response time was increasing for the system, which had more than two terabytes of data running on it. Employees were becoming frustrated and, if left unchecked, response time issues would begin to impact productivity in the professional services firm. In addition, the company had been adding servers as the environment grew, which created a greater IT maintenance burden in terms of time and dollars spent. For example, the weekly maintenance window had expanded to require between 8 and 12 hours and a dedicated person over the weekends.
Cognizant replaced its multiple Web, application, integration, and batch servers with Oracle Exalogic Elastic Cloud. The company gained on-demand server scalability for its PeopleSoft applications and Oracle Content Manager environment, enabling it to support a user base that is twice as large, yet with 67% fewer application and Web servers than its legacy, IBM environment. It also accelerated message processing speed by 50% and cut its maintenance window to less than two hours per week.
“We were up for a hardware refresh just as our business began to expand exponentially,” said Shankar Sathyanarayanan, associate director for Oracle solutions practice, Cognizant. “We knew this was the time to align our hardware environment with our core business applications. While we evaluated multiple solutions alongside Oracle Exalogic, no other vendor provided the same scalability and manageability as Oracle. Also important to our decision was the intrinsic value of Oracle’s engineered systems, which, by design, optimized performance of Oracle applications.”
Cognizant worked with Oracle Advanced Customer Support Services for capacity planning. With Oracle’s, help Cognizant installed Oracle Exalogic on time, on budget, and with minimal disruption to the business.