Corporate Travel Services S.A. de C.V. Improves Collections by 100% through Billing Processing System
 
 

Corporate Travel Services S.A. de C.V. Improves Collections by 100% through Billing Processing System

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Corporate Travel Services S.A. de C.V. (CTS), the most highly-capitalized Mexican travel agency, focuses on the corporate sector. Additionally, CTS is a wholesale vendor of travel packages that consolidates airline tickets for more than 700 agencies throughout Mexico. It has six offices in Mexico and one in Houston, Texas.

 
 

 
 

Challenges

A word from Corporate Travel Services S.A. de C.V.

  • “Oracle enabled us to extend our operations with a 100% Web application. Specifically, Oracle E-Business Suite Release 12 gives us the security we need for our 40 sales outlets. It lets us integrate our business units and suppliers, automate our billing, and bill online.” – Pablo Alonso Ramos, IT Director, Corporate Travel Services S.A. de C.V.

  • Implement a robust Web platform to consolidate the company’s airline ticket and travel package sales and streamline financial operations
  • Manage sales commissions from airlines, shipping companies, hotels, and car rentals more efficiently
  • Process various payment types, such as credit cards and cash in Mexican pesos, U.S. dollars, and Euros

Solutions

Oracle Product and Services

  • Worked with Oracle Partner Interem to install Oracle E-Business Suite Release 12, integrating the ticketing and back office systems, optimizing collections, and enabling online billing for all tickets
  • Completed financial closings within 10 to 15 days after the end of each month—a process that previously took two months—improving visibility into financial results
  • Gained the ability to rapidly process various payment types and multiple currencies to accelerate invoice reconciliation
  • Provided online sales and billing operations to 40 sales outlets through a Web interface, enabling CTS to integrate with providers, such as airlines, and improve the efficiency and visibility of its offerings
  • Used Oracle Cash Management to integrate corporate credit cards sales with banking systems, facilitating the management of bank reconciliations, totaling 800 transactions per day
  • Automated sales, preparing 3,000 invoices daily and aligning commissions and fees according to services sold, improving revenue and inventory management
  • Leveraged Oracle Accounts Receivable to provide continuous information regarding collection status―reducing the number of unpaid accounts and improving collection success by 100%
  • Utilized Oracle Purchasing to improve purchase processes and documentation and to allocate expenses online—increasing internal purchasing cycle efficiency by 100%

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