Caja Rural de Ahorro y Crédito Chavín S.A.A. (CrediChavín) is a private financial institution specializing in microfinance in Peru. It is developing microfinance as a sustainable and profitable business that also contributes to economic growth and social inclusion across the country. The company has a 14-agency network, through which it offers savings and credit plans.
CrediChavín wanted to respond more quickly to customers' credit and savings needs and improve its overall market competitiveness. It also wanted more efficiency in complying with Peru's banking laws. To accomplish these goals, it began an initiative to deploy a modern IT infrastructure.
CrediChavín chose Oracle solutions, using Oracle WebLogic Suite as an application server and Oracle Business Process Management Suite to create and manage processes, along with the Oracle Linux operating system. On this platform, the company can create and generate business processes, such as credit approvals and financial statement issuance, helping new businesses that are oriented to local vertical markets—for example the cotton market—and also processes that improve customer service.
“The implementation was a multifunctional deployment, because we were coming from a system that had general information, but not much detail. It required the participation of many stakeholders, including accounting, operational, and IT professionals. We planned the implementation internally and worked with Global Business Solutions Peru during the rollout phase. It was a strategic business shift,” said Eduardo Poletti, chief information officer, CrediChavín.
In addition to highlighting the professionalism of Global Business Solutions Peru, Poletti emphasized that the implementation went live on schedule.
CrediChavín and Oracle Partner Global Business Solutions Peru S.A.C. started developing the IT infrastructure in February 2009, after designing the system from the ground up using Oracle WebLogic Suite as an application server, Oracle Business Process Management Suite to create and manage processes, and Oracle Linux as the operating system.
The Oracle system went live in 2010, after extensive testing, user training, and internal certification, as well as after migrating data from the previous system.