Credishop—administrator for its own brand of credit cards and for those of other companies and partners—decided to improve its IT infrastructure to sustain its rapid growth by implementing Oracle GoldenGate 11g. The company used the solution to replicate its databases, creating identical databases so that each one can attend to distinct business needs. One database is dedicated solely to processing credit card transactions (which is the company’s most critical operation), and the other handles routine operations, such as call center service and billing.
Credishop ensured high availability and high processing speed for both environments, reducing the time needed to process credit card transactions by 80%, which translates to faster customer service and improved productivity. Credishop’s Oracle database environment supports more than 900 simultaneous users and handles approximately 800,000 transactions per month without interruptions or delays.
“We began using Oracle when we were founded in 1999, and we trust Oracle’s solutions 100%. Our adoption of Oracle GoldenGate 11g brought a series of gains to our business. With greater speed and agility, we have greatly improved customer service,” said Edgar Galan Rodrigues, database administrador, Credishop.