Cummins Emission Solutions, a subsidiary of Cummins Inc., is a global leader in designing, manufacturing, and integrating exhaust-after-treatment technology and solutions for the commercial on- and off-highway, medium-duty, heavy-duty, and high-horsepower-engine markets.
Cummins Emission Solutions was on track to grow rapidly and knew that enhancing operational efficiency across its various facilities would be an important part of realizing its revenue goals. After only 10 years of being in the business, Cummins Emission Solutions has grown from 11 employees in 2002 to nearly 1,700 by the end of 2012. In addition, the business has reached more than US$1.2 billion in revenue for its annual sales of products and services worldwide.
The company had used Oracle applications to support planning and manufacturing, and a heavily customized legacy system, it called SOMS, which was used to capture and fulfill customer demand for the company’s emissions technology solutions. Cummins Emission Solutions wanted to replace SOMS with an integrated enterprise resource planning (ERP) solution to enable it to manage higher transaction volumes and enhance overall operational efficiency.
Cummins Emission Solutions augmented its existing Oracle E-Business Suite footprint to include Oracle Order Management, Oracle e-Commerce Gateway, Oracle Release Management, Oracle Advanced Pricing, Oracle Shipping Execution, and Oracle Receivables—extending the solution for enterprisewide integration and visibility across business functions. With the applications in place, Cummins Emission Solutions improved its ability to manage higher volumes of sales and shipping transactions. For example, on the first day it went live on the upgrade, the warehouse shipped 50% higher than average volume, achieving one of the company’s top 10 days for shipping volume in its history.
Previously, Cummins Emission Solutions was using Oracle E-Business Suite applications for its manufacturing, planning, and finance operations. To support its growth goals, the company looked to expand its footprint, to enable enterprisewide integration and visibility across business functions.
Cummins Emission Solutions chose Oracle because of its seamless module integration, its support for business growth with technology for higher transaction volumes, its large product and solution portfolio that can reduce total cost of ownership (TCO), and its continued focus on product enhancement. In addition, Cummins Emission Solutions appreciated the robust, standard out-of-the-box functionality available in Oracle e-Commerce Gateway and Oracle Release Management, as well as the ease with which Oracle products enabled it to build custom solutions. Furthermore, some of Cummins’ other businesses were already using Oracle Order Management, so the group had a large, internal-knowledge base and comfort level with the product.
To implement an end-to-end order management system, Cummins Emission Solutions needed an implementation partner with strong knowledge of and expertise in Oracle E-Business Suite implementation and industry best practices. Infosys had previous experience implementing Oracle products for other Cummins business units, providing Cummins Emission Solutions with the confidence to choose Infosys to implement Oracle E-Business Suite so it met its business requirements.
Infosys consultants worked with Cummins Emission Solutions to analyze, design, develop, test, and implement a scalable solution by capitalizing on every possible standard, out-of-the-box feature to reduce TCO. The commitment and expertise of Cummins’ IT team, business users, and Infosys consultants ensured a highly successful order-management system implementation. The company is extending the same solution to other Cummins businesses worldwide.