dcVAST is an IT services company offering support services, hardware, and software solutions from partners including Oracle, Symantec, Red Hat, and Dell. The company architects, implements, supports, and manages IT infrastructures for its customers—which range from Fortune 500 to midmarket organizations across the country, but primarily in the Midwest. dcVAST offers private and hybrid cloud solutions as part of its Managed Services.
dcVAST wanted to bring on new customers quickly, easily, and cost effectively. This became more challenging over time due to rising licensing costs, multivendor management, and escalating scalability requirements. In addition, customer requirements were becoming increasingly diverse and time-sensitive, posing potential complexities and added costs.
“To broaden its cloud services portfolio and support growth objectives while satisfying total cost of ownership (TCO) requirements, deployed an Oracle Optimized Solution for Enterprise Cloud Infrastructure including Oracle’s Sun Blade 6000 chassis, Oracle x86 X3-2B blade, Oracle Linux, Oracle VM, Oracle Enterprise Manager, Oracle Enterprise Manager Ops Center 12c.” Six months after implementation, the Oracle solution is on track to deliver 50% TCO savings based on the low acquisition cost and ongoing operational efficiencies. Oracle’s virtualization, operating system, graphical user interface-based management tool, and support are included at no extra charge, and Oracle’s licensing policy enables further savings—as compared to prior configurations that dcVAST could provide.
With respect to virtualization, since Oracle VM and the Hypervisor are included, there is less cost to dcVAST’s customers. Also, dcVAST’s engineering staff finds the Oracle Enterprise Manager Ops Center, which includes a patch management tool, especially useful. Without it, dcVAST would have had to purchase another product or cascade into operating system management around Red Hat.
Another contributor to the TCO reduction is the speed at which dcVAST can provision its customers, primarily due to virtual templates and predefined virtual machines. The Oracle solution allows the dcVAST team to enable turnkey implementation and deliver the Oracle enterprise cloud infrastructure as a service to its customers in as quickly as a week.
In addition, Oracle Linux support is included with the Oracle solution. Unbreakable Linux Network, which is part of the Oracle Linux support offering, is a comprehensive resource for Oracle Linux support subscribers and offers on-demand access to Linux software patches, updates, and fixes. Oracle Linux support also comes with Oracle’s Ksplice zero-downtime updates, making it possible for dcVAST to keep up with important Linux updates without burdening system administrators with the operational cost and disruption of rebooting for every update to Linux. As a result, the dcVAST team saves significant time in the Linux environment. In addition, any bug fix from Oracle works up and down the stack, so dcVAST does not have to fix layers individually—making the process 10x faster than before.
“The Oracle Optimized Solution will help us realize our mission of helping our customers reduce their IT costs and improve operational efficiency to better focus on their business priorities,” said David Cintron, vice president, managed services, dcVAST.
In late 2011 and early 2012, dcVAST evaluated its existing infrastructure platform, which included a mix of Oracle, HP, and Dell servers virtualized using VMware, to determine its ability to support its customers’ present and future needs for infrastructure-as-a-service. During the evaluation, dcVAST compared solutions from several vendors, including Oracle, Dell, Red Hat, VMware, and Cisco.
Analysis showed that Oracle’s x86 X3-2B blade solutions delivered a 50% lower TCO as compared to the Cisco or VMware solutions. While Oracle’s solution provided far lower TCO, it was not solely a matter of cost. dcVAST’s technical team was concerned about functionality and scalability.
Consequently, dcVAST conducted a proof of concept that showed the Oracle solution’s functionality to be very similar to dcVAST’s existing VMware solution—with improved input/output capabilities and better scalability. Oracle Linux also offered better scalability, reliability, and performance at a much lower cost than Red Hat. These factors ultimately tipped the scales in favor of Oracle.
Additionally, Oracle Optimized Solution for Enterprise Cloud Infrastructure delivers a flexible cloud solution that can be private, public, or hybrid to match the widest range of customer requirements—a fitting complement to dcVAST’s current cloud offerings.
“We have been an Oracle partner for more than 20 years, so we are very familiar with the company’s excellent level of support and its proactivity to help us support our customers,” Cintron said.
The dcVAST team implemented the Oracle solution, finding the process to be easy and intuitive based on the Oracle deployment documentation. A team of three architecture and software engineers spent less than three weeks to complete the implementation, which included an entire data center move.
“The implementation process was straightforward, and Oracle’s support and documentation were user friendly and exceptional,” Cintron said. “Nothing unusual came up, and after implementation, everything worked as expected. And, as hoped, we are realizing the 50% reduction in TCO that we expected, so we can pass the savings and cost-efficiencies onto our customers.”