DenizBank A.Ş. Implements Advanced Retail Banking Systems with 300% Performance Enhancement
 
 

DenizBank A.Ş. Implements Advanced Retail Banking Systems with 300% Performance Enhancement

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Founded in 1938 as a state-owned bank to provide funding for the developing Turkish maritime sector, DenizBank A.Ş. was privatized in 1997. It now operates under the umbrella of Dexia, a leading European financial services group. DenizBank has an annual net profit of US4$11 million.

 
 

 
 

Challenges

A word from DenizBank A.Ş.

  • “We leveraged Oracle’s database products to develop state-of-the-art electronic payment systems for the growing Turkish retail market. Moreover, we achieved full customization of our system to support any type of loyalty and bonus campaign offered by DenizBank.” – Altay Belhan, Head of System Analysis Department/ Credit Cards, DenizBank A.Ş.

  • Introduce innovation in Turkish retail banking by establishing a state-of-the-art payment infrastructure using credit or debit cards at the point-of-sale
  • Accelerate the rollout of new products and services, such as dedicated prepaid debit cards for closed user groups
  • Reduce response time for point of sale card transactions as well as processing time for daily financial closures, accounting processes, and card statement issuance

Solutions

Oracle Product and Services

  • Worked with Oracle Partner SMARTSOFT to leverage Oracle Database Enterprise Edition 11g Release 2 , embedded in SMARTSOFT’s payment solutions, which serve as a foundation for several new advanced retail banking systems designed to penetrate new retail markets and augment customer potential
  • Achieved a response time of 35 milliseconds, with a transaction volume of 1,000 transactions per second, by implementing the Ocean card management system on top of Oracle Database
  • Implemented the Proceed prepaid card management system to accelerate the development of prepaid card products, such as prepaid season cards for numbered seats at Istanbul’s premier league football club’s Galatasaray S.K. stadium—the first contactless stadium prepaid card in Turkey
  • Implemented the Palmaris card issuing system to enable select DenizBank branches to issue customized credit and debit cards directly to customers from the branch instead of deploying a third-party card processing center
  • Optimized system availability with Oracle Real Application Cluster 11g, Release 2 using one node for online transactions and internet banking and a second node for back-office application, framework, and Web services integration
  • Enhanced performance by 300% for credit card transactions, financial closures, accounting processes, and card statement issuance

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