Deutsche Telekom Experiences Tremendous Speed Improvement in Generating Critical Business Intelligence Reports with Engineered Systems
 
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Deutsche Telekom Experiences Tremendous Speed Improvement in Generating Critical Business Intelligence Reports with Engineered Systems

With more than 140 million cell phone customers, 31 million landlines, and 17 million broadband connections across 50 countries, Deutsche Telekom AG is a world leader in integrated communications. Its solutions provide a single source for a broad range of communication, entertainment, and IT services to consumers and business customers. With its state-of-the-art network infrastructure as a solid foundation for its offerings, Deutsche Telekom aims to be its customers’ first choice for connected life and work.

 
 

 
 

Challenges

A word from Deutsche Telekom AG

  • “Upgrading to Oracle Essbase on Oracle Exalytics In-Memory Machine has at least tripled the speed at which we can generate and employ business intelligence, enhancing our management reporting capabilities. And our collaboration with Oracle Advanced Customer Support Services has ensured access to continuous, easy-to-budget technical expertise to support our growth.” – Martin Jacobs, Project Manager, Application Development, Deutsche Telekom AG

  • Replace end-of-life hardware—hosting online analytical processing (OLAP) servers—with a standardized, scalable architecture to accelerate critical business intelligence (BI) operations such as cross-functional management reporting, operational support and human resources planning
  • Increase analytical speed to quickly show the financial impact of all decisions and meet market demand for modern mobile and broadband communication, entertainment services, and innovative technology solutions
  • Enable business users to continuously monitor key performance indicators (KPIs) during office hours, such as KPIs for average revenue per user and customer lifetime value
  • Benefit from cost-effective technology support to ensure smooth day-to-day management of the critical BI platform and eliminate the risk of unplanned downtime

Solutions

  • Deployed Oracle Exalytics In-Memory Machine to create a high-performance, high-availability analytics platform and ensure timely insight into over 3,000 KPIs for more than 300 financial controllers and managers
  • Upgraded Oracle Essbase to leverage past technology investments and ensure technical support continuity for BI requirements, such as sales forecasting, budget-variance analysis, and business-scenario planning
  • Improved data retrieval times by 33% and cut data-loading times in half to respond faster to BI needs, bringing benefits such as the substantially improved speed of report generation
  • Increased speed of financial calculations, data uploads, and data validations by between 300% and 400%, making it easy for managers to identify profitable business opportunities through self-service reporting and to improve the transparency of their decisions
  • Gained the ability to restructure Oracle Essbase cubes 8x faster—in just hours instead of days—so business users can leverage all OLAP-server features, including customer churn analysis, during office hours
  • Ensured operational readiness by contracting Oracle Advanced Customer Support Services to provide Oracle Exalytics architecture recommendations, industry best practices, system deployment and configuration, post-installation verifications, and go-live support as part of the Oracle Exalytics Start-Up Pack

Why Oracle

“We chose Oracle Exalytics because it delivers extreme performance for Deutsche Telekom’s business intelligence applications. It is by far the fastest machine to run Oracle Essbase. The deployment helped us to minimize cube-restructuring downtimes and ensured that employees can use Oracle Essbase without interruption,” said Martin Jacobs, project manager, application development, Deutsche Telekom.

Partner

T-Systems International GmbH is Deutsche Telekom’s corporate customer arm. T-Systems uses a global infrastructure made up of data centers and networks to operate information and communication technology systems for multinational corporations and public sector institutions. With 47,600 employees in more than 20 countries and its global delivery capabilities, T-Systems serves companies in all industries.

T-Systems is integrally responsible for hosting the two Oracle Exalytics Machines in its data center, and it runs and manages the Deutsche Telekom information management platform in close collaboration with Deutsche Telekom application development specialists.

Deutsche Telekom worked with Oracle partner Deloitte Consulting GmbH to successfully migrate its information management applications from Oracle Hyperion Essbase System 9 to Oracle Essbase.