Douglas County School District Unifies Content Management, Launches New Site to Empower Employees and Improve Interaction with Community
 
 

Douglas County School District Unifies Content Management, Launches New Site to Empower Employees and Improve Interaction with Community

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Douglas County School District educates more than 61,000 students in the 900 square miles south of Denver. It includes 80 schools and employs more than 6,000 people. The district has experienced rapid growth over the last several years, and its Web site—and associated content management processes—were feeling the pain.

The school district’s department-level subject matter experts had to go through a cumbersome, time consuming process to update Web site content. The district also had a lot of duplicative Web site content, leading to inaccuracies when information was not updated across all instances on the site. It also lacked a method for allowing parents, students, employees, and community members to provide their feedback on the Web site.

Douglas County School District worked with Redstone Content Solutions to implement Oracle WebCenter Content 11g and leveraged the solution to develop a new district Web site. With Oracle, the district centralized document and Web content management—allowing district users to refer to one single source of content. The district reduced the number of Web pages on its site from 3,000 to 650, enabled users to update their own content, and allowed community members to find information and interact more easily.

 
 

 
 

Challenges

A word from Douglas County School District

  • "With Oracle WebCenter Content, we were able to unify document and Web content management, eliminate duplicative and erroneous information on the Web site, allow our employees to make their own content updates, and enhance communitywide interaction.” – Dwight Humphrey, Executive Director of IT, Douglas County School District Partner Name for Oracle.com Search – Redstone Content Solutions, LLC

  • Streamline the process for updating school district Web site content to minimize bottlenecks and delays
  • Unify content to eliminate duplicative documents and instances of erroneous, outdated information on the school district’s Web site
  • Enhance community engagement by enabling parents, students, employees, and community members to provide their feedback and comments on the district Web site
  • Enable users to update their own content

Solutions

Oracle Product and Services

  • Worked with Oracle Partner Redstone Content Solutions to implement Oracle WebCenter Content 11g, leveraging the solution to develop a new district Web site
  • Centralized document and Web content management—allowing district users to refer to one single source of content
  • Standardized and managed the user interface and usability of the district Web site
  • Eliminated old and duplicative content, reducing the number of Web site pages from approximately 3,000 to 650
  • Enabled 80 content authors to do their own Web content publishing—empowering school district employees to make more timely updates and freeing IT staff time to focus more on development and new programs
  • Used Oracle Identity Management to manage accounts and privileges for those 80 users
  • Supported 29,000 hits per day to the Web site and enabled parents, students, employees, and community members to more easily find information and to post comments
  • Leveraged online forms and workflow in Oracle WebCenter Content to greatly reduce the many paper forms that exist in the district

Why Oracle

Douglas County School District chose Oracle WebCenter Content 11g because of its easy integration with the district’s existing Oracle products.

“We chose Oracle WebCenter Content because it is standards-based and fits well into our environment, more easily integrating into our full Oracle stack, especially the Oracle Identity Management piece. With this integrated solution, we can pull information out of Oracle WebCenter Content and enable groups districtwide to control access to specific content via the identity management solution. This enables us to more effectively target content to users—including teachers, administrators, students, and parents.” said Dwight Humphrey, executive director of IT, Douglas County School District.

Implementation Process

Douglas County School District had a small, internal team of four working on the Web site launch. The district worked with Redstone Content Solutions on the implementation. 

Partner

“We brought in Redstone Content Solutions for their expertise. We really liked their skill set and they helped us ramp up several parts of the new district Web site,” Humphrey said.