eBuilder Reduces Costs, Expands Its Cloud-Based Service Capabilities by Helping Customers to Streamline Business Processes with Oracle Solutions
 
 

eBuilder Reduces Costs, Expands Its Cloud-Based Service Capabilities by Helping Customers to Streamline Business Processes with Oracle Solutions

  • Oracle Customer:  eBuilder
    Location:  Stockholm, Sweden
    Industry:  Professional Services
    Employees:  230
    Annual Revenue:  Under $100 Million

eBuilder is the leading global supplier of cloud-based business processes as a service, enabling large organizations to automate, control, and manage their value networks for travel and expense management, procurement, order fulfillment, and after-sales services. Today, eBuilder has customers in more then 70 countries and more than 500,000 end users. The company is headquartered in Stockholm, Sweden, and has offices in Australia, China, and Sri Lanka.

 
 

 
 

Challenges

A word from eBuilder

  • “Our cloud-based, business-process services rely on Oracle for fast and secure data access, and to ensure our customers can efficiently perform information analyses. These solutions enable eBuilders customers to improve operational efficiency and reduce costs substantially. Additionally, Oracle’s support has facilitated eBuilder’s rapid international expansion.” – Magnus Danielsson, Vice President Technology, eBuilder AB

  • Deploy a database that safely and efficiently manages large and complex data volumes to support eBuilder’s cloud-based services for managing business processes regarding travel, procurement, order fulfillment, and after-sales services delivered to large organizations, customers like Nokia, Scania, and the Swedish Tax Agency
  • Enable converting, modeling, and filtering large and complex data volumes, so that customers can perform fast, flexible, and comprehensive information analysis to support operational, tactical, and strategic decision-making, while reducing costs
  • Meet customers’ changing demands―for example, providing new types of data in the analysis database
  • Lower the cost of delivering products to each customer by reducing time-to-market
  • Improve eBuilder’s ability to handle large data volumes to sell to even bigger and more complex companies
  • Continue expanding the business into new markets in Asia, Australia, and America

Solutions

Oracle Product and Services

  • Implemented Oracle Database 11g to provide secure and high volume transactional support for eBuilder’s cloud-based services for customer business processes within travel management, procurement, order fulfillment, and after-sales services
  • Used Oracle Warehouse Builder (a feature of Oracle Database 11g) for converting, modeling, and filtering large and complex data volumes, enabling customers to perform fast, flexible, and comprehensive information analyses to improve operational, tactical, and strategic decisions—for example, determining correct after-sales product flows to ensure fast repairs
  • Enabled many eBuilder customers―through improved analysis and decision-making capabilities―to reduce travel administration costs by 50%, actual travel costs by 20% to 30%, and after-sales costs by 10% to 50%, as well as achieve significant cost reductions in procurement and order fulfillment
  • Improved ability to quickly and effectively meet customers’ needs, For example, by providing new data types in the analysis database and by reducing the time required to fulfill such requests by at least 50%
  • Reduced eBuilder’s own costs by reducing time-to-market for services by at least 50% by using Oracle Database 11g to more efficiently manage large information volumes
  • Enhanced eBuilder’s cloud service capabilities with the Oracle solutions and expanded its business to even larger and more complex companies than before
  • Continued expansion into new markets, such as China, Australia, and Brazil among others, with the help of the Oracle’s multilingual platform