EmblaCom Oy Maximizes Database Availability, Reduces Maintenance Costs with Standardized Solution
 
 

EmblaCom Oy Maximizes Database Availability, Reduces Maintenance Costs with Standardized Solution

EmblaCom Oy provides turnkey and cloud-hosted voice solutions to mobile operators around the globe. Since launching the original mobile private branch exchange (PBX) in 1998, the company has focused on helping its partners provide efficient voice communications to their key business customers. The company’s voice solutions are used by millions of subscribers, worldwide.

EmblaCom Oy needed to replace several database engines with a standardized, scalable, development-friendly database solution to maximize availability and cut costs. The company chose MySQL Cluster Carrier Grade Edition, which has maximized accessibility to EmblaCom’s services for its clients and their hundreds of thousands of subscribers. The initiative has also reduced, by half, the cost of the database solution installation for customers, as well as lowered maintenance and customer service costs.

 
 

 
 

Challenges

A word from EmblaCom Oy

  • “With MySQL Cluster Carrier Grade Edition, we have a uniform, standardized, scalable database solution that maximizes our service availability for our customers and their subscribers, and makes life easier for our engineers. In addition, it halves the cost of each installation and reduces costs for maintenance and customer service.” – Joni Rinne, Vice President of Products, EmblaCom Oy Go to Market Products

  • Replace several database engines with a standardized, scalable database solution that offers high performance in real time
  • Implement a database solution that can easily handle hundreds of thousands of mobile subscribers for EmblaCom’s customers, such as TeliaSonera, Telenor, Tele2, and América Móvil, when they use EmblaCom’s services, such as the mobile PBX applications EmblaAgent and EmblaReach
  • Meet the necessary requirements—particularly for higher availability—to support EmblaCom’s services
  • Gain the capacity to handle more customer traffic
  • Lower the cost of customer database installations and reduce maintenance and customer-service costs

Solutions

Oracle Product and Services

  • Implemented MySQL Cluster Carrier Grade Edition, a standardized development-friendly database solution with 99.999% availability for telecommunications environments and Web applications to the benefit of subscribers
  • Improved mobile operators’ ability to handle easily, with a high performance, hundreds of thousands of subscribers and their use of EmblaCom’s products
  • Supported the mobile PBX applications EmblaAgent and EmblaReach and their ability to create call routing to manage settings to establish boundaries between subscribers’ work and personal lives with greater availability—for example, when set in “meeting” status, an announcement can notify callers when the person they are trying to reach will next be available before the call is directed to voicemail
  • Lowered the cost of installing the database solution at individual customer sites by 50%, as well a reduced maintenance and customer service costs for EmblaCom
  • Improved scalability with MySQL Cluster Carrier's ability to scale up on standard hardware without requiring any additional products in the IT architecture