Fundação Petrobras de Seguridade Social Improves Its Pension and Loan Sector Competitive Advantage
 
 

Fundação Petrobras de Seguridade Social Improves Its Pension and Loan Sector Competitive Advantage

  • Oracle Customer:  Fundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)
    Location:  Rio de Janeiro, Brazil
    Industry:  Insurance
    Employees:  470

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Fundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)—better known as Petros—is a pension fund founded in the 1970s to pay supplementary retirement benefits to Petrobras employees. Later, the foundation expanded its market to include 152 private companies, including Sanasa, Repsol YPF and Alesat. The Foundation, a nonprofit organization, has more than 145,000 plan participants, US$35.9 billion in equity, and a loan portfolio of US$730 million.

 
 

 
 

Challenges

A word from Fundação Petrobras de Seguridade Social (Petrobras Social Security Foundation)

  • “The combination of Oracle Database 11g and Oracle WebCenter Suite has helped us deliver faster and better service for over 130,000 clients who participate in the 96 supplementary pension plans we currently offer. It has certainly helped to fuel our growth.” – Newton Carneiro da Cunha, Diretor Administrativo, Fundação Petrobrás de Seguridade Social

  • Implement a robust and flexible database solution to enable the foundation to successfully compete in the pension marketplace without affecting its monthly payments to 60,000 beneficiaries
  • Ensure high availability, better security, and contingency planning for critical systems, such as those that support loans and services for pension plan participants
  • Extend service delivery though the Web to better serve the fund’s more than 145,000 participants

Solutions

Oracle Product and Services

  • Worked with Oracle Consulting to adopt Oracle Database 11g, Enterprise Edition, creating a data foundation that enabled Petros to cultivate markets outside of Petrobras
  • Equipped the company to efficiently serve 95 other private companies besides Petrobras, which account for over 20% of pension plans served
  • Deployed a high-availability, high-contingency data infrastructure with Oracle Real Application Clusters and Oracle Diagnostics Pack
  • Modernized the company’s Web portal using the Oracle WebCenter Suite, enabling Petros to deliver more flexible service to pension plan participants
  • Created a Web portal that is now the primary communication channel for plan participants—supporting 2,000 consultations daily and receiving an average of 3,000 hits per day
  • Enabled Petros, through its Web portal, to make an average of 5,000 online loans per month to its 110,000 qualifying participants