GENBAND is a global provider of internet protocol (IP) infrastructure solutions, enabling service and content providers around the world to evolve communications through IP innovation. The company, which offers market-leading switching, applications, networking, and service solutions, has products deployed in more than 600 customer networks, including 80 of the world’s largest telecommunications operators.
GENBAND ships its sophisticated communications products to more than 50 countries, and this created complex global trade management challenges. In 2010, the company acquired Nortel Carrier Voice and Application Services (CVAS), significantly expanding its operations. It required a more robust global trade management solution and looked to replace its outsourced, hosted solution. It selected Oracle Global Trade Management, which it deployed on-premise, and significantly improved global-trade-management efficiency and accuracy and gained the ability to adapt flexibly to changing requirements. The company also reduced risk through automated screening rules and document enforcement.
GENBAND is saving US$1.25 million annually with the new trade management solution. This includes US$100,000 in savings, thanks to automated classification, which reduces the need for an external services provider, and a US$650,000 reduction in staff time spent on import and export screening and document creation.
In addition, the company deployed Oracle E-Business Suite Release 12.1 following its Nortel CVAS acquisition to integrate the organizations and unify finance, order management, and supply chain systems across the enterprise.