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General Dynamics is a market leader in business aviation; land and expeditionary combat systems, armaments and munitions; shipbuilding and marine systems; and mission-critical information systems and technology.
The company was rolling out Oracle Hyperion Planning for 125 finance users to support planning, budgeting, and forecasting processes for its C4 Systems business group, which develops and integrates secure communication and information systems and technology for defense, government, and commercial customers. Seeking the most efficient and effective tool to enable a smooth roll-out, General Dynamics evaluated and utilized the Oracle User Productivity Kit to create and distribute user training materials.
In the past, General Dynamics had used Microsoft Word and PowerPoint to develop training materials, but the process was time consuming and the results were not easily re-usable across various technology implementations. The company wanted a tool that would enable it to easily develop dynamic, online training materials that would engage users and drive greater user adoption. It also wanted a standard development process that it could re-use for future training needs.
Working with Oracle University, General Dynamics used Oracle User Productivity Kit to develop custom and prebuilt training materials to successfully train approximately 125 finance users in the C4 Systems division on Oracle Hyperion Planning and Oracle Hyperion Smart View for Office. The dynamic, online training materials facilitated a better learning experience for end users and drove rapid user adoption for the new Hyperion applications.
“Oracle University provided an excellent resource who greatly assisted with the development of the training material for our Oracle Hyperion Planning implementation, and also helped our internal resources learn how to better use Oracle User Productivity Kit. We were able to complete the development within a very short timeframe and deliver the training on time. In short, Oracle University was phenomenal and provided excellent customer service,” said John Monczewski, director of business intelligence, General Dynamics Information Technology.