Grupo Senda Optimizes Financial, Supply, and Bus Fleet Maintenance Processes and Streamlines Management Operations
 
 

Grupo Senda Optimizes Financial, Supply, and Bus Fleet Maintenance Processes and Streamlines Management Operations

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Grupo Senda, a Mexican transportation company that provides passenger services, was founded in 1930 and is based in the city of Monterrey, Nuevo León. The company operates primarily in northeastern and central Mexico and in some US states. Grupo Senda provides passenger service on more than 250 major routes and to over 1,000 destinations. It also contracts employee and student transportation services for businesses and schools in some urban areas of Mexico, as well as charter services, where buses can be hired for special occasions, travel, and/or corporate events.
Each year, Grupo Senda carries 19 million passengers in its federal transportation business, using a 750-bus fleet, and it transports 34 million passengers in its industrial and school transportation operations, with 1,650 buses.

Focused on transforming customer service and driving innovation to spur continued growth, Grupo Senda upgraded its IT infrastructure to Oracle’s JD Edwards EnterpriseOne Release 9 in 2012. For 12 years, it had used JD Edwards OneWorld XE without updating it. With the upgrade, the company improved its finance, procurement, and maintenance processes. It also integrated its JD Edwards environment with other systems, such as a third-party logistics program that runs on Oracle Database, Enterprise Edition 11g, as its database, improving operational efficiency.

 
 

 
 

Challenges

A word from Grupo Senda S.A. de C.V.

  • “With JD Edwards EnterpriseOne, we’re on the road to efficiency and competitiveness. We reviewed our processes and improved our platform. We were in a car going 100 miles an hour, but the steering wheel was shaking. With the upgrade, we went with a more up-to-date model. Now we’re going faster, and we know we’ll continue to accelerate.” – Adrian Soto Montemayor, Systems Director, Grupo Senda S.A. de C.V.

  • Update Grupo Senda’s systems platform to simplify management of the group’s 20 companies that provide diverse transportation services
  • Standardize and improve processes, such as purchasing business items to facilitate maintaining the company’s extensive vehicle fleet and increase the group’s growth capacity
  • Integrate its enterprise resource planning environment with other systems, such as a third-party logistics program, to improve operational efficiency

Solutions

Oracle Product and Services

  • Deployed JD Edwards EnterpriseOne Release 9 to support growth and improve operational efficiency across the group, which brings together 20 transportation companies that provide services to individuals and businesses in Mexico and in the United States
  • Standardized processes, such as procurement and inventory, with JD Edwards EnterpriseOne Procurement and JD Edwards EnterpriseOne Inventory, increasing business visibility and improving organizational agility and efficiency
  • Enabled employees to use mobile devices, such as cell phones, to manage processes, such as purchasing, improving management operations with more convenient information access
  • Automated manual processes, such as purchasing materials for the bus repair shop, with JD Edwards EnterpriseOne Procurement, accelerating work order authorization
  • Accelerated bus maintenance using JD Edwards EnterpriseOne Condition-Based Maintenance by automating the workflow from the time a vehicle enters the shop until it is worked on, and providing mechanics with detailed information about problems, accelerating repairs
  • Developed a fault tree that includes problems, causes, and solutions for each vehicle in the fleet, saving on resources for repairing vehicles and extending their life, while making them more trouble-free
  • Used JD Edwards’ pre-integrated  JD Edwards EnterpriseOne  Financials and JD Edwards Enterprise One Capital Asset Management modules to automatically generate the fleet and assets depreciation process
  • Integrated JD Edwards EnterpriseOne with the logistics system from a third party player, using Oracle Database, Enterprise Edition 11g, matching the commercial offering with de vehicles distribution gaining a better use of the fleet
  • Reduced the time needed for the monthly financial closing process to five days

Why Oracle

Luego de 12 años de trabajar con JD Edwards One World  XE, Grupo Senda no dudó en continuar en la misma plataforma. “Actualizarnos a JD Edwards EnterpriseOne era lo mejor que podíamos hacer para obtener los mejores resultados”, dijo Adrián Soto Montemayor, Gerente General de Tecnologías de la Información de Grupo Senda S.A. de C.V.

“No evaluamos otras soluciones porque JD Edwards EnterpriseOne es un sistema robusto. Aseguramos la continuidad, fue una decisión inmediata”, agregó Soto Montemayor. “Además, Oracle siempre nos ha dado un excelente soporte antes, durante y después de nuestras implementaciones”.

Implementation Process

A finales de 2011, Grupo Senda comenzó con la revisión de los procesos del ERP, como los ciclos de compra y de mantenimiento de los transportes. La prueba de concepto se realizó con la ayuda de E-nnovative Solutions, socio Gold de Oracle, para evaluar cómo hacer la migración a JD Edwards EnterpriseOne y el testeo de la herramienta antes de la implementación. El sistema salió en vivo en abril de 2012.

Grupo Senda también integró  JD Edwards EnterpriseOne con el sistema de logística (de un tercer proveedor) que corre con Oracle Database 11g, Enterprise Edition, y el sistema comercial, de desarrollo interno. Para vincular todos estos sistemas, hubo ajustes en la configuración de JD Edwards EnterpriseOne.

Partner

Grupo Senda trabajó con E-nnovative Solutions, S.A. de C.V., socio Gold de Oracle, tanto en la revisión de los procesos internos relacionados con el ERP como en la implementación de JD Edwards EnterpriseOne en los módulos de Mantenimiento, Abasto y Finanzas, cuidando la integración de JD Edwards Enterprise One con los  sistemas propios de logística y comercial de ventas de pasajes del Grupo.

“E-nnovative Solutions es nuestro consultor en primera instancia. Sus consultores conocen JD Edwards EnterpriseOne y saben cómo ayudarnos a tener lo mejor de esta poderosa suite de aplicaciones. Ellos nos aconsejaron las mejores prácticas no sólo técnicas sino referidas al negocio. Seguimos trabajando en procesos de mejora continua”, dijo Soto Montemayor.

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