Gruppo Sermetra was established in 1994, when several vehicle documentation service agencies, supported by motor trade associations, came together to create a network of innovative services to enhance the circulation of vehicles. Today, the group runs the largest network of vehicle documentation service agencies in Italy, with 2,400 locations throughout the country. Sermetra offers a wide range of services to the government, including tax collection, as well as services to the public, including vehicle registration, ownership transfer, title searches, and car tax advice. In addition, the company offers a range of products to driving schools, including software, professional services, and training courses.
“We chose JD Edwards EnterpriseOne because of its robustness and reliability, which is essential as we support more than 5,800 work stations across our agency network. With our highly reliable JD Edwards EnterpriseOne applications, we can ensure continuity of services and timely compliance with Italian regulations,” said Sorin Deaconu, technical director, Gruppo Sermetra.
The implementation process started in 2003 with the acquisition of JD Edwards EnterpriseOne modules for personal data and finance, replacing a program developed by a local supplier. In 2011, Sermetra migrated its platform to JD Edwards EnterpriseOne 9.0 and integrated the sales and purchase order modules. The new version has accelerated sales and purchasing and improved work quality, thanks to a more intuitive interface and support for mobile devices.
Gruppo Sermetra worked with Oracle partner Feval Progetti to implement the applications and train IT staff, establishing a strong synergy between the two organizations. The partner’s contribution was essential, especially during technology and regulatory updates.