Haema AG Achieves 100% Availability for Blood Bank Management System
 
 

Haema AG Achieves 100% Availability for Blood Bank Management System

  • Oracle Customer:  Haema AG
    Location:  Leipzig, Germany
    Industry:  Healthcare
    Employees:  1,000
    Annual Revenue:  $100 to $500 Million

Haema AG, Germany’s largest independent blood donor service, provides a comprehensive portfolio of blood-based products for hospitals and medical centers, as well as pharmaceutical enterprises that manufacture blood-based drugs. In 2010, more than 1 million blood and plasma samples were donated at Haema’s 30 blood donor centers, with a new donor transaction every 30 seconds.

 
 

 
 

Challenges

A word from Haema AG

  • “Oracle is number one in high- performance databases. For our blood bank management system, where errors are not an option, we rely on the market leader. Anything else would be irresponsible.” – Thomas Voigt, IT Manager, Haema AG

  • Ensure optimal availability of the company’s new blood bank management solution, eProgesa, and meet stringent security requirements to preserve donor and patient privacy
  • Ensure consistent and error-free documentation of the 1 million blood and plasma donations made annually, as mistakes could have fatal consequences
  • Simplify database administration for the blood bank management system
  • Guarantee 24/7 availability, a high performance level, and scalability to support organic growth of the company, which opens new blood donation facilities every year

Solutions

  • Deployed Oracle technology as the foundation for the company’s new blood bank management system, ensuring that the new solution meets stringent requirements for data quality, security, stability, and system availability
  • Guaranteed stable, around-the-clock availability with real-time data mirroring
  • Ensured the security and stability of sensitive data, ranging from donors’ master data, laboratory results, and consequences to product-related sales information
  • Implemented a good automated manufacturing practice (GAMP) audited solution, which meets all requirements of the German health authority
  • Reduced database administration requirements for the blood bank system by 50%
  • Automated system optimization using Oracle’s management packs, which help eliminate manual analysis that typically took weeks to perform
  • Met and undercut performance requirements of 20 to 200 milliseconds for single transactions, as defined in the company’s service level agreements
  • Implemented the Oracle solution, working together with Oracle Partner circular Informationssysteme GmbH

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