Henny Penny Lowers Cost of Ownership and Eliminates Eight Hours of System Downtime per Week with Upgrade to Support Future Growth
Oracle 1-800-633-0738
Find an Oracle Specialized Partner
Oracle Customer Programs

Henny Penny Lowers Cost of Ownership and Eliminates Eight Hours of System Downtime per Week with Upgrade to Support Future Growth

Henny Penny Corp., a privately held, family-owned company, continues the tradition of 50 years of innovation, which began with the development of the first commercial, pressure fryer in 1957. The company offers a wide range of high-quality food-service equipment designed for easy operation, flexibility, and low operating costs. Product lines include pressure and open fryers, rotisseries, holding cabinets, display merchandisers, and blast chiller/freezers. These products, along with complete start-up, service, training, and technical support, are available through Henny Penny’s worldwide distributor network.




A word from Henny Penny Corp.

  • “Oracle’s JD Edwards applications continue to scale right along with our organization. JD Edwards EnterpriseOne 9.1 enables us to effectively manage an increasingly global organization, enable future process automation with mobile access to applications, and continue to drive down IT complexity and total cost of ownership.” ‒ Bob Blackburn, IT Delivery Manager, Henny Penny Corp.

  • Update the company’s JD Edwards enterprise resource planning environment to support business growth, including growth in manufacturing the company’s food-service equipment in China
  • Expand enterprise visibility and take advantage of new application functionality to support the company’s position as one of the industry’s premier suppliers of commercial fryers and food-service equipment
  • Improve employee productivity to capture economies of scale as the business grows
  • Move to an open platform that can integrate easily with other business applications and external partners, including the company’s extensive food-equipment-distributor network
  • Reduce IT complexity and costs and improve flexibility


  • Upgraded to Oracle’s JD Edwards EnterpriseOne 9.1 from JD Edwards World A7.3 and created a modern, integrated, and scalable IT infrastructure that can support the growing food-service, industrial manufacturing business, including operations in China
  • Gained an open architecture that reduces IT complexity and total cost of ownership and facilitates integration with other applications and the company’s supplier and distributor networks
  • Improved end-user productivity with a web-based interface and personalized EnterpriseOne (E1) Pages, which serve as a mechanism for embedding HTML-based content, such as business process flows, directly into EnterpriseOne content
  • Automated and streamlined food-service equipment shipments using JD Edwards EnterpriseOne Transportation Management to calculate total shipment volume and dimensions to create compact loads
  • Improved efficiency and data integrity by moving from manual, product and equipment transportation data entry to labeling and scanning serial numbers and products using RF-Smart technology
  • Created flexible business processes to accommodate steady growth in demand for the company’s food-service equipment while eliminating the need for a commensurate increase in number of employees
  • Improved operating efficiency to drive a competitive advantage in the manufacturing industry
  • Delivered mobile support for remote sales and service teams by making JD Edwards EnterpriseOne 9.1 applications available on the iPad
  • Improved and streamlined business processes, including creating a process flow for the entire order-to-cash cycle
  • Realized financial efficiencies with automated budgeting, positive-pay features, and multicurrency capabilities
  • Automated employee recruiting with JD Edwards EnterpriseOne eRecruit, accelerating identifying, and hiring the best candidates and reducing administrative burden 
  • Eliminated eight hours per week of IT maintenance and system downtime by consolidating platforms and databases and improved system recovery from nightly backups with the ability to restore to any point in time
  • Extended ability to manage end-users with web-based platform
  • Gained multilanguage capabilities to support a growing global business

Why Oracle

Henny Penny first deployed Oracle’s JD Edwards World applications 12 years ago. “We put off an upgrade to the new platform for a number of years to assess the product roadmap and continued commitment following Oracle’s acquisition of JD Edwards. We were impressed with Oracle’s continuous investment in the suite, and we knew that JD Edwards applications remained the best platform to expand the use JD Edwards throughout the business,” said Bob Blackburn, IT delivery manager, Henny Penny.

Implementation Process

As part of its JD Edwards upgrade, Henny Penny worked with Terillium, an Oracle Platinum Partner. The initiative, designed to consolidate systems and reduce costs and IT maintenance, provided end users with an intuitive interface, and enabled Henny Penny to take advantage of new functionality to streamline business processes.

Henny Penny and Terillium created a strategic plan to move to the latest release of JD Edwards EnterpriseOne while supporting future growth and requirements. Terillium provided a roadmap for the upgrade and beyond. It also helped simplify and convert configuration rules.

Henny Penny was an early adopter of JD Edwards EnterpriseOne 9.1, and had worked closely with Oracle Premier Support for Software to address and resolve implementation issues. “We received great support during the upgrade—the team escalated issues and provided timely fixes during the project,” Blackburn said. “The implementation has been very successful. We’ve had no real issues since we went live in October 2012.”

Henny Penny used Oracle User Productivity Kit for process and system documentation that supports user training to get employees up and running quickly on the new applications.


“We partnered with Terillium to upgrade our legacy JD Edwards World and Oracle JD Edwards EnterpriseOne environment to the current version of Oracle JD Edwards EnterpriseOne. The upgrade project was extremely successful,” Blackburn said. “Terillium provided us the functional and technical experience we needed for a smooth transition and to get the most out of our powerful JD Edwards EnterpriseOne platform moving forward.”