Hong Kong Housing Society (HKHS) provides quality, affordable housing and related services for the people of Hong Kong. It was formed in 1948 with a donation of approximately US$22,600 (£14,000) from the Lord Mayor of London’s Air Raid Distress Fund. HKHS used the funding to build accommodations for people left homeless by the Second World War.
HKHS identifies the housing needs of different community sectors and develops housing options to meet these requirements. Since its inception, HKHS has built approximately 67,000 units under different housing models, including rental housing estates, rural public housing, urban improvement, and senior citizen residences.
HKHS’ legacy business process solutions often experienced downtime during peak periods and did not meet its service-level agreement. HKHS decided to replace its legacy system with Oracle Unified Business Management Process Suite, Oracle WebLogic Suite, and Oracle Application Development Framework to provide a more flexible, reliable, and cost-effective enterprise architecture that enables integration with existing Oracle applications, like JD Edwards EnterpriseOne and PeopleSoft.
“We selected Oracle Unified Business Process Management Suite because it provides excellent system performance and greater stability—at a lower cost. Oracle WebLogic Suite provides a rich platform for running Java EE applications, and Oracle Application Development Framework greatly reduced our development effort. These Oracle solutions enabled us to improve and automate our business processes and reduce long-term IT maintenance costs.” said C.W. Miao, Head of Information Technology, Hong Kong Housing Society.
HKHS began implementation for Oracle Unified Business Process Management Suite, Oracle WebLogic Suite, and Oracle Application Development Framework in early 2012, and went live in April 2013. Oracle partner, Six Facet Ltd, worked with a HKHS team to complete implementation on time and on budget.
HKHS’s internal team included one manager responsible for overall project management, a project leader for design and implementation, and four project team members who assisted with user acceptance testing, data conversion, reconciliation, and rollout support to HKHS’s 1,000 users.
HKHS engaged Oracle partner SixFacet as the implementation and ongoing support service provider. SixFacet worked closely with HKHS team to ensure a smooth rollout of the new business processes, conducted end-user training and provided postimplementation support.
“We are very happy with SixFacet’s commitment and expertise in providing us with a solution that fully addressed our business needs. We will continue to work with SixFacet for continuous process improvement,” Miao said.