Howard Tenens is one of the largest family-owned logistics companies in the United Kingdom. It provides tailored, sustainable logistics services across the entire business spectrum, including warehousing, storage, handling, and distribution.
Headquartered in Stroud, Gloucestershire, the company operates approximately 3 million square feet of warehousing space across the United Kingdom and has 15 depots nationally. Its customers span a variety of industries, including food and beverage, automotive, forest products, and consumer goods.
Howard Tenens needed a fully functional, flexible, customer-management system that would help it manage both sales and commercial processes and could grow with its business. In addition, it wanted a hosted solution to minimize in-house management time and cost.
“We chose Oracle CRM on Demand, as it offered a high level of flexibility and functionality. Cost and support were also important factors, and Oracle partner BPI on Demand offered an all-inclusive, fixed-price package that met all our requirements,” said Jamie Hartles, commercial and marketing director, Howard Tenens.
“With the help of Oracle Specialized Partner BPI on Demand, we achieved a very fast implementation of Oracle CRM on Demand. The project was delivered on time and within budget, with brilliant results. We were genuinely impressed with the commitment and willingness of BPI on Demand to deliver excellent customer service, both during the project implementation and for ongoing account management.” Hartles said.