INC Research, LLC is a top-six, global, clinical research organization (CRO) that provides a full range of clinical development services. Pharmaceutical and biotechnology companies rely on INC Research for a full range of customized phase I to phase IV clinical development and trial programs and services.
The company has been expanding rapidly through organic growth and acquisition. In 2011, it acquired Kendle International, Inc., significantly expanding its reach and customer base.
As INC Research continued to expand globally, it required an IT infrastructure that was available 24/7 and could support rapid integration of new organizations and offices. Achieving this goal would require significant investment in terms of technology and human resources, in an area that was outside of the company’s core competency. As such, it looked to a managed cloud services approach. INC Research had been running Oracle applications in its legacy environment and looked to expand its footprint with industry-leading Oracle Fusion Middleware.
“We are focused on ensuring high availability while reducing our IT complexity,” said William Hayfer, vice president, Business Systems, INC Research. “Oracle provides leading solutions across the application, middleware, and technology layers, and Oracle Managed Cloud Services enables us to put the full resources of the company that developed the solutions behind our implementation. It is a logical approach that allows us to get the most from our investment.”
INC Research successfully used the method to integrate Kendle’s PeopleSoft HR platform with INC Research’s Financial platform, cutting months from the integration process.
INC Research’s cloud strategy is an ongoing effort. The company is currently running several of its PeopleSoft Human Resources applications and Oracle Hyperion Planning through Oracle Managed Cloud Services. It is preparing to run its Oracle Fusion Middleware environment, including Oracle WebCenter Portal, using the Oracle Cloud and will migrate its Oracle E-Business Suite applications when it upgrades to Release 12 in late 2013. Moving forward, INC Research also plans to migrate PeopleSoft Learning Management to Oracle Managed Cloud Services.