John Lewis Partnership, one of the UK’s leading retailers, owns and operates 39 John Lewis department stores, 291 Waitrose supermarkets, an online and catalog business, a production unit, and a farm. All employees are partners and share in the benefits and profits of the business. John Lewis was recognized as the Retailer of the Year at the Oracle Retail Week Awards 2011.
John Lewis Partnership chose Oracle iSupplier Portal over competitors’ solutions to help suppliers reduce the burden of managing the trading relationship without having to pay annual fees and transaction charges. The company recognized that offering a free-of-charge solution would encourage widespread adoption of a tool that will evolve into a collaborative platform to further cut costs and increase efficiencies for John Lewis Partnership and its entire supplier base.
“Oracle iSupplier Portal has transformed the way we do business with suppliers,” said Chris Darlington, project lead, John Lewis Partnership. “Suppliers have taken to it very quickly and we’re now sharing the benefits together. Delivering eInvoicing free to our suppliers was a key principle, and one which supports our philosophy that suppliers work with us, not for us.”