JSC Kazakhtelecom Creates Open Services Platform for Telecommunication Operators in Kazakhstan
 
 

JSC Kazakhtelecom Creates Open Services Platform for Telecommunication Operators in Kazakhstan

  • Oracle Customer:  JSC Kazakhtelecom
    Location:  Almaty, Kazakhstan
    Industry:  Communications
    Employees:  30,000
    Annual Revenue:  $1 to $5 Billion

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JSC Kazakhtelecom, the national telecommunications operator of Kazakhstan, is one of the most dynamically developing telecommunication companies in the Commonwealth of Independent States (CIS) countries, and the first operator to have set up a long, next-generation network in a CIS country.

 
 

 
 

Challenges

A word from JSC Kazakhtelecom

  • “Our 20 year-long collaboration with Oracle is very telling. Both sides have benefited from this strong partnership.” – Vladimir Tarasov, Director SOA, JSC Kazakhtelecom

  • Create an open services platform for telecommunications operators in Kazakhstan to facilitate the exchange of services
  • Integrate operations and billing support systems into end-to-end business processes on a services-oriented architecture (SOA) platform to gain efficiency
  • Create a management center to automate core processes, such as interconnecting with new operators or raising the bandwidth of interconnected operators

Solutions

Oracle Product and Services

  • Leveraged Oracle SOA Suite and Oracle Unified Business Process Management Suite for Non Oracle Middleware to develop the company’s business processes management center with distributed data storage and processing nodes, thus automating sales and service processes
  • Enabled the company to realize process modifications—such as adding operator bandwidth—in an uninterrupted mode within a period of one-to-ten days, depending on clients’ requirements
  • Created a business processes repository and a multiple-use Web-services repository, based on Oracle Business Process Analysis Suite to implement distributed data storage and streamline sales and customer service processes
  • Leveraged Oracle Coherence data caching tools, Oracle Business Activity Monitoring, and Oracle task flow management tools to reduce development costs, optimize existing processes, and automate the full BPM cycle—from modeling to analysis to subsequent modification—reducing lead times from several days to hours or merely minutes
  • Introduced Enhanced Telecommunications Operational Map —an international telecommunications standard— and launched a successful pilot project to automate service activation and deactivation with Oracle Communications ASAP

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