Kuwait National Petroleum Sees up to 50% Improvement in System Performance While Reducing Data Center’s Footprint

Kuwait National Petroleum Sees up to 50% Improvement in System Performance While Reducing Data Center’s Footprint

Kuwait National Petroleum Company (KNPC), a subsidiary of Kuwait Petroleum Corporation, manages oil refining and gas processing operations as well as the marketing and distribution of petroleum products throughout the country. Established in 1960, the company operates three major refineries at Mina Abdullah, Mina Al-Ahmadi, and Shuaiba. With a total refining capacity of 900,000 barrels per day, KNPC is one of the largest oil refining companies in the Middle East.




A word from Kuwait National Petroleum Company

  • “The combination of Oracle’s SPARC Enterprise M9000 server with multithreaded SPARC T4 servers, running Solaris 11, implemented by Oracle partner ITS, gives us the best design to support our databases and Oracle E-Business Suite applications according to our business requirements. System performance, availability, and reliability have all improved tremendously. We now are confident we can scale to develop new key projects—such as clean fuel and a new refinery.” – Abdulaziz Ahmed Abdulrahman Al-Duaij, Manager Information Technology, Kuwait National Petroleum Company

  • Improve system availability with a hardware refresh to address slow performance and downtime during peak levels, when up to 500 people simultaneously use business-critical systems to support refinery operations, procurement, and shipping schedules
  • Ensure system scalability to support company expansion and growing consumer demand for gasoline- and petroleum-based products
  • Enhance IT performance and employee productivity by improving disaster recovery reliability; shortening backup times; and accelerating business processes, such as payroll
  • Reduce data center footprint to help meet environmental sustainability goals and cut costs


  • Increased performance of business-critical systems—such as Oracle Financials and in-house applications managing refinery procurement schedules—by up to 50% by consolidating numerous Sun Fire servers onto two SPARC Enterprise M9000, four SPARC T4-4, and three SPARC T4-2 servers, running Solaris 11
  • Boosted availability of key systems and eliminated downtime—for example during payroll processing—as users can now continue using refinery management and petroleum distribution applications without being hindered by slow response times
  • Increased system performance substantially, for example by halving the payroll processing time for 7,000 multidisciplined staff, located across three refining facilities
  • Reduced data center floor space by nearly 50% and significantly lowered power consumption and cooling requirements, greatly reducing costs while helping to attain environmental goals—such as a green data center, a key focus of energy companies
  • Achieved unlimited system scalability, thanks to Oracle VM server for SPARC, with the capability to easily create more virtual servers when required, allowing the organization to readily engage in new projects—such as clean fuel development and a new refinery to expand production
  • Deployed Oracle Database, Enterprise Edition on SPARC Enterprise M9000 servers, and migrated applications such as Oracle Human Resources and Oracle Payroll onto multithread SPARC T4-4 and SPARC T4-2 servers running Solaris 11 to increase memory and available CPU—leading to greater user satisfaction and productivity
  • Cut time needed for a full backup from approximately four hours to just 90 minutes—a 2.5x improvement
  • Improved system reliability, for examples: through  disaster recovery and enabling the company to run multiple applications on the same server without affecting performance
  • Accelerated failover times, thanks to a new geo-cluster integration with Solaris 11 that minimizes manual procedures

Why Oracle

Local support always plays a major role in vendor selection, and this was critical to KNPC’s systems management. For the hardware refresh, an internal selection committee short-listed Oracle and IBM’s P series and then conducted a rigorous evaluation process involving a series of testing scenarios, vendor visits, and analyses of various benchmarking reports.

KNPC had already been using a variety of Oracle products, including applications and databases. It recognized the value proposition of an end-to-end Oracle solution in how it maximizes the return on investment, lowers total cost of ownership, reduces implementation risks, and allows seamless migration of critical applications.

“We looked at other systems, but considering Oracle’s local presence, support, services, and the synergies, Oracle was the best choice for us. We selected Oracle over IBM due to our performance requirements, and we are confident that we saved time, effort, and costs,” said Abdulaziz Ahmed Abdulrahman Al-Duaij, manager information technology, KNPC.

Implementation Process

KNPC projected a six-month implementation cycle for the project. It completed the full implementation— including migration from old to new systems—within four months with the help of Oracle partner ITS—well within the planned timeframe, and within budget.

With the successful completion of the implementation, KNPC boasts one of the biggest Oracle hardware infrastructures in the region—paving the way for similar successes throughout the Kuwait Petroleum Corporation group and other companies in the region. KNPC is now considering implementing other Oracle solutions across the stack, such as for the refinery process.


  • Oracle Partner

KNPC engaged local Oracle partner ITS for delivery of hardware and software, including the implementation and set-up of the servers, as well as the complete migration.