Kingdom of Saudi Arabia Ministry of Health Optimizes National Healthcare Infrastructure with Unified Business Intelligence Platform
 
 

Kingdom of Saudi Arabia Ministry of Health Optimizes National Healthcare Infrastructure with Unified Business Intelligence Platform

Kingdom of Saudi Arabia Ministry of Health (MOH) is a major government organization in Saudi Arabia. In 1925, the country established its first public health department in the town of Makkah. The department built hospitals and healthcare centers across the country, and issued and enforced regulations to guarantee adequate standards for practicing medicine and pharmacology. The government also created a public health council to address the growing need for healthcare services—including care for a steadily growing number of Hajj pilgrims who visit Makkah throughout the year. The council was the highest-level supervisory board, overseeing all aspects of the country’s healthcare, including hospitals and healthcare centers nationwide.
 
Eventually, the country’s population growth required a large-scale, specialized, government organization that manages Saudi Arabia’s health affairs. Established in 1951, the Ministry of Health (MOH) is committed to providing citizens world-class healthcare services by developing appropriate legislation. The organization regulates the government and private healthcare sectors, monitors healthcare institution performance, and conducts research and academic training in the field of healthcare investments.

 
 

 
 

Challenges

A word from Kingdom of Saudi Arabia Ministry of Health

  • “Thanks to Oracle Business Intelligence, Enterprise Edition, we efficiently deliver critical business intelligence information and optimize healthcare infrastructure planning and monitoring. The solution enables us to capture healthcare data, ranging from medical facility data to patient statistics, much faster than before and immediately react to trends—such as specific disease patterns or mortality rates.” – Mohammed Abdul Mateen, Oracle Business Intelligence Systems Analyst and Analyst Programmer, Kingdom of Saudi Arabia Ministry of Health

  • Generate mission-critical reports—for example, showing hospitals that possess specialized medical equipment—homogeneously and efficiently on a unified and standardized platform instead of running numerous reports in multiple enterprise and homegrown applications for a single purpose
  • Identify significant healthcare infrastructure trends—such as hospitalized patients, released patients, and mortality rate per age group—quickly and efficiently
  • Create and distribute standard, ad-hoc, and multidimensional business intelligence (BI) reports to help identify cities or neighborhoods where more hospitals, outpatient treatment clinics, and specialized medical equipment are needed
  • Enable senior executives to make decisions while traveling, by disseminating BI reports on mobile devices to accelerate the healthcare, decision-making process

Solutions

  • Used Oracle Business Intelligence, Enterprise Edition to establish a single reporting platform for multiple applications—including in-house developed software—and optimize healthcare infrastructure management, for example by scheduling and deploying new healthcare facilities on time to address specific disease patterns
  • Provided senior executives with permanent mobile access to key performance indicators—such as infant mortality per region—to enable immediate corrective actions that benefit the country’s entire population
  • Used Oracle Business Intelligence’s advanced visualization techniques to display complex enterprise data in a simple and user-friendly way, enabling senior executives to get an immediate organizational overview and spot potential problems
  • Enabled fast and easy, personalized dashboard deployment to help monitor changing healthcare circumstances—for example, to better monitor hospital and outpatient center occupancy during the Hajj, a large annual pilgrimage that brings nearly 3 million visitors to the Mecca and Medina region
  • Integrated Oracle Spatial and Graph with Oracle Business Intelligence, Enterprise Edition to present analytics on maps—such as the number of hospitals or specific hospital equipment per region—gaining better and faster insight by viewing images instead of discrete reports
  • Introduced highly formatted and secure hospital and patient information templates, enabling much faster data capture and accurate statistics with Oracle Business Intelligence
  • Enabled better healthcare facility planning and deployment through countrywide information about hospitals, outpatient clinics, medical equipment and facilities, admitted and released patients, and emergency procedures—updated continuously
  • Enabled the ministry's most experienced BI analyst to configure and deploy Oracle Business Intelligence, Enterprise Edition with only the help of one Oracle consultant

Why Oracle

“We selected Oracle’s enterprise software because it offers the highest performance as well as outstanding reliability, security, and flexibility. With the help of Oracle Consulting, we configured and deployed Oracle Business Intelligence, Enterprise Edition with minimum IT staff,” said Mohammed Abdul Mateen, Oracle business intelligence systems analyst and analyst programmer, Kingdom of Saudi Arabia Ministry of Health.