Al Madinah Al-Munawwarah—commonly written as Madinah Monawarah or Medina—is the second-holiest city in Islam, after Makkah (Mecca), and it is the burial place of the Islamic Prophet Muhammad. The city, known as the capital of Islam, houses the Holy Prophet’s Mosque and is one of the most visited places worldwide, receiving millions of pilgrims and tourists annually. Madinah Monawarah Development Authority (MMDA) is a Saudi Arabian governmental organization focused on developing the Madinah Central Area, which has nearly 1.8 million residents. The organization is responsible for implementing the Madinah region’s development plan, which includes expansion of the Holy Prophet’s Mosque.
“Modern government organizations need to consolidate, automate, and integrate processes—including the ability to control all activities with multiple alerts—to optimize public resource use,” said Hatem Al-Rehili, IT manager, Madinah Monawarah Development Authority. “It was seeing the success that other public sector organizations in Saudi Arabia have had with Oracle E-Business Suite that triggered our attention. And, Oracle’s strong presence in the country—with numerous certified partners, who can assist with the implementation—gives us the security that Oracle will be a strategic partner for years to come.”
“We selected Oracle Platinum Partner Advanced Operations Technology, based on the group’s expertise in Oracle E-Business Suite implementations and its accomplishments in the Saudi Arabian government sector,” said Ahmad A. Al-Raddadi, IT services manager, Madinah Monawarah Development Authority. “Advanced Operations Technology deployed Oracle E-Business Suite Release 12.1.3 in close cooperation with and under the continuous direction of the information technology team of Madinah Development Authority. We benefited from substantial knowledge transfer during the process.
“We would not have had such a successful implementation without the cooperation, as a team, under the noble direction of His Highness the Governor of Madinah, the Head of the Authority, as well as the follow-up of His Eminence the Secretary General of Madinah Development Authority,” Al-Raddadi said.