McKesson Builds World’s Largest Managed Human Resources/Payroll Solution for National Health Service
 
 

McKesson Builds World’s Largest Managed Human Resources/Payroll Solution for National Health Service

Printer View Printer View

McKesson is the trusted healthcare technology solutions and services provider dedicated to helping its customers deliver high-quality healthcare by reducing costs, streamlining processes, and improving the quality and safety of patient care in the U.K.

 
 

 
 

Challenges

A word from McKesson Information Solutions

  • “Oracle’s industry-leading technology has been critical to our success in building a highly ambitious people-management solution for 7% of the working population in England and Wales, delivering it on time and to budget, and helping the NHS to exceed business case savings targets by more than 30%.” – Frank Rutley, Vice President, UK Workforce Solutions, McKesson Information Solutions UK Ltd

  • Build a single, integrated human resources (HR) and payroll system for 560 National Health Service (NHS) organizations that employ a total of 1.4 million employees based on automation, best-practices, and shared services to increase efficiency and gain real-time staff visibility
  • Standardize and streamline all HR and payroll processes while accommodating differing needs of NHS authorities and trusts that manage both clinical and administrative staff
  • Enable the NHS to generate millions of pounds of cash savings and efficiency benefits, having already supported the NHS to deliver over US$293 million (£210million) in savings (evidenced in the 2008 Office of Government and Commerce, Gateway 5 Review)

Solutions

Oracle Product and Services

  • Built the NHS electronic staff record (ESR) using Oracle E-Business Suite Release12.1.3 and Oracle Fusion Middleware, deploying and rolling out the solution on time and on budget in 30 months
  • Created a life-long transferable HR record for each employee, which cut administration involved in managing the thousands of staff members who change jobs and move between trusts each year
  • Replaced multiple legacy HR and payroll applications used across NHS with ESR and achieved rapid user adoption
  • Built secure single sign-on solution for 1.4 million clinical and administrative employees, some with multiple assignments, using Oracle BPEL Process Manager
  • Used Oracle Self-Service Human Resources to cut overhead by devolving routine HR processes, such as updating employee records and leave entitlements, for staff and managers
  • Introduced shared services to cut costs by managing common transactional processes for many organizations simultaneously
  • Handled 770 weekly and monthly payrolls and processes, including 160,000 payroll assignments per hour during peak times
  • Exceeded cash and noncash, releasing savings targets by 30%
  • Cut litigation premiums by up to 20% by recording all statutory and mandatory training in Oracle Learning Management