MICROS Systems, Inc. is a leading enterprise application provider for the hospitality and retail industries worldwide. More than 330,000 MICROS systems are currently installed in table-service and quick-service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries. Beyond being the only full-systems solutions provider for all market segments within the hospitality and specialty retail industries, MICROS is also the industry leader in providing cloud services through its data centers around the globe. MICROS provides hardware and software for point-of-sale (POS) and operational applications, as well as back-office applications for inventory, labor, and financial management.
For more than 15 years, MICROS—an Oracle Platinum Partner—has worked closely with Oracle, applying industry best practices in the development of its application suite for the hospitality industry, OPERA 5, which was built on Oracle Forms and the Oracle Database. MICROS wanted to develop the next generation of this suite, OPERA 9, to maintain its competitive advantage. As part of this process, MICROS needed to evolve its legacy system into a modern solution with a feature-rich, attractive, user interface that could be distributed via the cloud.
With Oracle SOA Suite, MICROS was able to evolve its suite of hosted enterprise applications to integrate smoothly for customers ranging from hotels and casinos, to airports, while also providing those customers with a friendly and intuitive user interface—all without losing data from the company’s legacy system.
One of the biggest challenges for MICROS was to leverage the information from the existing Oracle Forms-based solution, while at the same time modernizing its products and services. The company selected Oracle because its Fusion Middleware technologies—including Oracle Application Development Framework—enabled the company to integrate the more than one thousand worker-years invested in the legacy system into the new technology.
MICROS Systems’ developers drove the implementation process, and were able to easily learn the Oracle Application Development Framework environment through online training sessions, the Oracle Technology Network, and with the assistance of Oracle’s Worldwide Alliances and Channels team.
“Thanks to the wizard-driven and declarative nature of the Oracle Application Development Framework and the rich library of user interface visual components within it, our developers were proficient in the new environment quickly, enabling high productivity for producing visually attractive applications,” said Boro Petrovic, chief technology officer, MICROS Systems, Inc.