Migros Bank AG Makes Systems More Available and Improves Operational Insight and Analytics with a Scalable, Integrated Data Warehouse
 
 

Migros Bank AG Makes Systems More Available and Improves Operational Insight and Analytics with a Scalable, Integrated Data Warehouse

  • Oracle Customer:  Migros Bank AG
    Location:  Zurich, Switzerland
    Industry:  Financial Services
    Employees:  1,373
    Annual Revenue:  $500 Million to $1 Billion

Migros Bank AG, founded in 1958, is one of the leading retail banks in Switzerland for private clients, with more than 800,000 customers countrywide and a 2010 operating income of nearly US$625 million. The company has 62 branches and offers online and telephone banking services, in addition to traditional branch banking. While the institution is active in all areas of banking, one of its core areas of business is real estate financing.

The bank organizes its data with a highly-integrated data warehouse system, comprised of numerous applications that support industry-specific tasks, such as processing income statements and bank fees.

The company needed to create a scalable, reliable, and agile IT infrastructure to facilitate the integration of new applications and technologies seamlessly, supporting its core financial and banking channels while facilitating business diversification and customer growth. Migros Bank turned to Oracle, building an integrated, unified, and scalable data warehouse infrastructure with two Oracle Exadata half-racks, enabling the company to achieve high availability, accuracy, and insight into customer, account, and business operations data.

 
 

 
 

Challenges

A word from Migros Bank AG

  • “The implementation of Oracle Exadata Database Machine was a milestone on the path to better enterprisewide performance for Migros Bank AG. Since deployment, its ease of use has provided our internal teams with the ability to perform more sophisticated and streamlined business operations, the advantages of which have been passed on to our customers.” – Bernd Granacher, Leader, Software Development, Migros Bank AG

  • Gain a scalable, reliable and agile IT infrastructure for the seamless integration of new applications and technologies to support the company’s core financial and banking channels, while facilitating business diversification and customer growth
  • Reduce and standardize data load times for key business applications―such as customer bank account information―ensuring better business continuity and customer service
  • Improve accuracy and speed of queries on customer and business information
  • Enable the simultaneous processing of data to support increased application run-times and availability
  • Decrease overall IT infrastructure maintenance and support costs with a managed, automated system
  • Facilitate ongoing compliance management via rapid, increased insight into operational data, with improved analytics to ensure financial regulatory requirements are met
  • Reduce disparate and redundant reporting solutions with a modern Web-based tool

Solutions

  • Built an integrated, unified and scalable data warehouse infrastructure with two Oracle Exadata half-racks, enabling the company to achieve high availability and accurate insight into customer, account, and business operations data
  • Reduced data warehouse operating and optimizing costs by nearly 50%, by decreasing database maintenance and administration requirements
  • Reduced load times of daily, data, batch processing, with Oracle Exadata, from an average of 14 hours to less than 5 hours—giving company executives timely access to customer data at the beginning of each workday, supporting more actionable insights
  • Achieved 50% faster query-response time and performance for information regarding account evaluations, customer behavior, and marketing campaign management
  • Extended insights and analytics gained from financial applications as a result of significantly improved system performance with Oracle Business Intelligence Suite, Enterprise Edition 11g, to support ongoing compliance initiatives
  • Improved availability of company applications and data by increasing throughput from 10 GB to 40 GB
  • Installed a reporting platform, based on Oracle Business Intelligence Suite, to glean intelligence from banking applications, for examples regarding risk management, product management, and contribution-margin management

Why Oracle

Oracle provided Migros Bank AG with a comprehensive IT infrastructure solution. The speed and high availability of Oracle Exadata gave the company an opportunity to improve business operations, increase insight, and run the advanced analytics needed to support growth, profitability, and compliance.

“Oracle Exadata and Oracle Business Intelligence Suite, Enterprise Edition 11g, give us a powerful, unified IT solution that is seamless to our users and customers, whether they are accessing information from an operating system, database, or application,” Said Bernd Granacher, leader, software development, Migros Bank AG.

Partner

sumIT AG was responsible for the overall consulting, configuration, setup, implementation, and training on the new infrastructure. Tradeware AG provided expertise as an Oracle Exadata Partner, ensuring the systems were delivered on time.

“The decision to deploy our new IT infrastructure was made easy, thanks to the support provided by Oracle partners sumIT AG and Tradeware AG,” Granacher said.