Monsanto is headquartered in St. Louis, Missouri and employs 21,000 people in 66 countries. To assure open positions are properly filled, 375 HR personnel support up to 5,000 hiring managers worldwide. Before implementing Taleo, the electronic recruiting system was deployed exclusively in North America available only in English. It lacked reporting functions and could not be fully integrated with their operations and accounting platforms. Regional HR staff and hiring managers made do with paper-based applicant records and tracking. Quality assurance of the hiring process was addressed with redundant approval steps and sign-offs, which further slowed the process and was hampered by the need for physical transmission of records.
Monsanto quickly recognized Taleo as the ideal platform to replace their point solution. Designed for global enterprises, Taleo Recruiting instantly gave Monsanto a central resource for accessing and managing candidate applications using talent intelligence. Workflows within Taleo streamlined the vetting and hiring process by eliminating document handoffs, simplifying sign-offs and approvals, and facilitating collaboration among all the affected participants. Background checks and verifications were accelerated by seamless integration with third-party service providers. Executive management gained real-time insight into personnel and position status. Extensive Taleo global language support assured every region could work in their native tongue.
The Taleo solution for the Hiring Approval Process was designed, tested, and launched in three months following the global implementation of Taleo. The enhanced recruiting process that is a part of their Business Process Improvements went on to achieve full global deployment right on schedule. Every employee worldwide has appropriate access to the system. The hiring process has been reduced from thirty-one steps to twelve. Twenty-eight handoffs have been cut to eight. Hiring managers enter requisition details in less than five minutes. All approval routings are tracked in Taleo with time/date stamps plus any comments. Correspondence for approval is automatically sent to each approver when appropriate. Approvals can be provided via email or smartphone. The total number of approvals required has been trimmed from eleven to five or less. “Users have been won over from ‘Do we have to do it this way?’ to ‘Are there other things we can do through this approval process?’,” says Melanie Anderson, Global Systems and Recruiting Operations Lead for Monsanto.
“This system has had such a huge impact and touched so many different parts of our business. What’s been great from my team’s perspective is that somebody can send in a request for a report and we can turn it around within five minutes,” says Anderson. Follow-on benefits continue to accrue. Monsanto HR generalists—tasked with employee relations and support in addition to recruitment—no longer need to outsource nearly as much, yielding incredible cost savings. Monsanto also has a candidate database to jumpstart recruitment and provide a durable asset for the company.
Monsanto continues to extend their capabilities through the Taleo Knowledge Exchange. By sharing solutions with Taleo clients in their local region, users quickly accomplish their objectives in the way that works best for them inside the organization with workflows that executive leadership requires. Moving forward, Monsanto plans to use Taleo Analytics and is evaluating the suitability of Taleo Performance and Taleo Learn for their organization.
“We went with Taleo because of its global functionality, multiple languages, great reporting, and analytics,” said Melanie Anderson, global systems and recruiting operations lead, Monsanto.
This story was originally published on Taleo.com.