National Guard Health Affairs (NGHA) is recognized as an internationally acclaimed center of excellence to enhance individual and public health status. It delivers optimum healthcare to Saudi Arabian National Guard (SANG) personnel, their dependents, and other eligible patients. NGHA also provides excellent academic opportunities, conducts research, and participates in industry and community service programs in the health field.
NGHA operates 53 clinics and five hospitals, the largest of which houses the institution’s main data center. NGHA first began deploying Oracle hardware and applications in 2002. In 2010, it realized that the functionality limits of its third-party human resources (HR) system meant it could not meet the needs of a growing organization.
To meet its requirement for greater capacity and efficiency to serve a rapidly growing employee base, NGHA deployed Oracle technology, including Oracle’s SPARC Enterprise M9000 servers, Oracle’s SPARC Enterprise M5000 servers, Oracle’s SPARC T4-2 servers, and Oracle WebLogic Server. The organization also upgraded its Oracle E-Business Suite Release 12 applications.
The solutions, designed for mission-critical healthcare environments, delivered the enterprise resource planning (ERP) application scalability and health information system (HIS) support that the rapidly growing healthcare organization required. With the new server environment, NGHA freed up 25% of system administration time previously spent managing servers, allowing administrators to focus on other IT priorities. The organization also cut server power and cooling overheads to approximately 35% of previous costs by consolidating 20 stand-alone servers into just 8 servers.
NGHA employs many highly skilled and experienced IT experts with in-depth knowledge of the Oracle stack and skill sets built around knowledge of Oracle.
“Oracle is very well known throughout Saudi Arabia and the rest of the world as a strong, stable company with unrivalled technology. At NGHA we have excellent internal skills and many years’ experience working with Oracle products and services, and we enjoy collaborating with Oracle Consulting and Oracle partners to deliver new projects,” said Prof. Majid Al Tuwaijiri, vice president and executive director – information systems and informatics division – NGHA King Saud Bin Abdulaziz University for Health Science.
NGHA completed its implementation on time and budget.
In just two weeks, the organization deployed and configured two SPARC Enterprise M9000 servers and seven SPARC T4-2 servers running Oracle Solaris, Oracle E-Business Suite, and NGHA’s HIS applications, in addition to three SPARC Enterprise M5000 servers in two separate data centers. System migration from older to new servers took an additional two-day period, during which time NGHA checked to ensure that all existing applications operated as expected, and that all regional sites were securely connected to the central database. Oracle Consulting continues to provide 24/7 support for bugs, patches, and hardware tuning.