ÖBB-IKT GmbH Achieves Savings for ÖBB Railway through Insourcing and Consolidation
 
 

ÖBB-IKT GmbH Achieves Savings for ÖBB Railway through Insourcing and Consolidation

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ÖBB-IKT GmbH operates as the service center for information, communication, and railway technology for ÖBB, the Austrian national railway system. ÖBB-IKT GmbH was founded in December 2009 to bundle critical IT and telecommunications resources—which are critical to successfully running rail and other processes—within the ÖBB group.

 
 

 
 

Challenges

A word from ÖBB-IKT GmbH

  • “Oracle provides us with the flexible administrative tools required to efficiently consolidate and insource our IT services. With our consolidation and insourcing initiative, we were able to improve our service quality while significantly reducing operational expenses.” – Christoph Schmutz, Head of Operational Services, ÖBB-IKT GmbH

  • Consolidate 170 database servers, 50 locations, and five operating systems
  • Minimize support and administrative costs associated with databases that rely on numerous external service providers
  • Manage the complex environment consisting of 360 databases with many different versions, 45 terabytes of information in 1.2 million tables, and approximately 42,000 users
  • Ensure around-the-clock availability of business systems, required to ensure efficient operation of the ÖBB railway
  • Support business processes (such as cargo management, dispatching, system management, operation, and maintenance) by providing specific IT knowledge of the railway industry

Solutions

Oracle Product and Services

  • Standardized on Oracle Database 11g Enterprise Edition to optimize resource usage
  • Optimized system management through the implementation of management packs, which enable insource database administration using only five database administrators, and that allow transparent integration into existing IT service management environment
  • Reduced hardware footprint by almost 90%, which helped to cut costs and the maintenance burden
  • Standardized and automated IT operations, such as rollouts of updates, central license management, time-controlled database migrations, and more
  • Realized an annual savings via process automation, lower maintenance costs, and insourcing of services
  • Enabled around-the-clock error-free availability of railway systems