Petróleo Brasileiro S/A - Petrobras Integrates 76 Departments and 100,000 Users with Corporate Portal
 
 

Petróleo Brasileiro S/A - Petrobras Integrates 76 Departments and 100,000 Users with Corporate Portal

Printer View Printer View

Petróleo Brasileiro S/A - Petrobras is the largest company in Brazil—and one of the largest in the world. It focuses on the extraction, production, refining, sale, and transport of oil, derivatives, natural gas, biofuels, electricity, and other, renewable, energy sources. The publicly-traded company—whose majority shareholder is the Brazilian government—has more than 100 drilling platforms, 16 refineries, and 6,000 gas stations in 28 countries.

The company’s business plan sets goals for intensifying oil production and doubling its number of wells by 2020. To strengthen internal communications during this expansion process, Petrobas developed a corporate portal based on Oracle WebLogic Portal. The new portal brings together all of the company’s news, technical expertise, business knowledge, information, and portlets, eliminating a number of smaller sites that local managers had been maintaining—and the costs associated with those sites.

 
 

 
 

Challenges

A word from Petróleo Brasileiro S/A - Petrobras

  • "After having a content mapping process that was distributed across various internal sites, we were able to use Oracle WebLogic Portal to create a single portal that supports expertise retention and helps govern disseminating the information we need to circulate among our 100,000 users.” – Ana Cláudia Pinheiro, Site and Portal Department Manager, Petróleo Brasileiro S/A - Petrobras

  • Improve governance of the news and information that Petrobras needs to circulate among its 76 departments and 100,000 users by creating a single Web portal
  • Provide an environment for the retention and dissemination of oil industry technical and market information, which will enable the company to strengthen internal communications and meet core objectives of its strategic plan 
  • Build a standardized Web portal architecture to reduce costs and create a more cohesive internal corporate visual identity

Solutions

Oracle Product and Services

  • Worked with Oracle Consulting to implement a robust and secure environment using WebLogic Portal, enabling more than 100,000 users to conveniently access important company information via a centralized and organized portal that also establishes a consistent visual identity for the entire company
  • Worked with Oracle Premier Support and the Oracle product team to implement performance and architectural improvements that resulted in the creation of a more functional portal with intuitive navigation, as well as integration with enterprise resource planning (ERP)
  • Integrated the content from hundreds of sites into a single portal, eliminating unnecessary information replication and ensuring the retention of staff intellectual capital—including technical and business oil industry expertise
  • Reduced costs by replacing multiple sites and infrastructures, as well as separate development teams, with a single publication platform
  • Assigned a classification—such as corporate and private—to each piece of news, information, data, and report published on the portal, restricting access and ensuring security for the content made available
  • Offered portlets, which save staff members time in searching for the information they need—such as exchange rates, financial indexes, weather forecasts, telephone extensions, and internal procedures—thus improving productivity
  • Provided a user-customizable homepage, allowing employees to include the applications and portlets that they use the most in their daily tasks
  • Enabled Petrobras to set the portal as the homepage for all employee Web browsers, ensuring that important news appears on employees’ screens whenever they log onto the internet, thanks to the robustness of the tool that can easily support the nearly 240,000 hits that it receives daily
  • Created a cultural shift among employees, who have begun to use the portal as a starting point for information searches about human resources (HR) issues (such as employee benefits and vacation request procedures) and about service requests (such as requesting a light bulb change)
  • Instituted a zero down time (ZDT) environment, which allows the company or employees to update content at any hour

Implementation Process

“Oracle Consulting and Oracle Product Team professionals were present at all times and were very capable,” said Ana Cláudia Pinheiro, site andp department manager, Petróleo Brasileiro S/A – Petrobras. “They supported us and proved critical to the project´s success. We also counted on an internal team that was trained in Oracle products, and we conducted exhaustive performance tests to ensure a stable portal like the one we have today.”

Resources