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PL Developments,a leading supplier of over-the-counter, FDA-approved products in the analgesic, gastrointestinal, cough/cold, sleep/motion, and eye care categories, is an integrated single source for oral dosage development and manufacturing of over-the-counter pharmaceutical and nutritional products. The company focuses on innovation and commitment to the well-being of its customers, consumers, employees, and the community.
A few years ago, PL Developments realized that its IT systems could not adequately support the growth expectancy of the business. To get—and stay—ahead of the curve, it needed to implement an integrated application suite that would provide total visibility into every aspect of its business. The company implemented a full solution from Oracle—including Oracle E-Business Suite Release 12.1.1 and Oracle’s Agile product lifecycle management applications—to improve its supply chain control, optimize inventory levels, streamline production scheduling, enhance customer service, and improve financial planning processes.
Four years ago, PL Developments acquired Avéma Pharma, the manufacturing facility in Miami, which already ran Oracle E-Business Suite but had not completed its implementation. PL Developments was impressed with the product suite but knew it would still need to make an additional investment to complete the implementation, add new functionality, and train its users. It examined the Oracle solution and one from SAP, ultimately deciding on Oracle and its partner, CPG Solutions, due to their understanding of the packaged goods space and commitment to the industry.
“We needed technology tools in place that would help us do the heavy lifting, see our options, and control our own destiny. Oracle fit that bill,” saidTom Crowe, chief information officer, PL Developments.
PL Developments recognized the importance of positioning the implementation as a corporate project, not an IT project, to secure buy-in from critical business leads. It brought Oracle Partner CPG Solutions on board in August 2009 to help examine the known requirements and deliverables for the project. The joint team then began an aggressive implementation schedule in October 2009, going live on Oracle E-Business Suite Release 12.1.1 and the Agile applications in less than 10 months in July 2010 at its New York facility. It focused on training every step of the way during the implementation so its business users could hit the ground running post go-live. PL Developments completed subsequent implementations in October 2010 (Hyperion) and November 2011 (Demantra) at this facility. It implemented Oracle Warehouse Management in its New York office in July 2010 and is looking forward to the Oracle Warehouse Management go-live in its Miami office in February 2012.