RedeHost specializes in Website hosting solutions; domain registration; e-mail marketing; cloud servers; and e-mail exchange for companies, professionals, and individuals. It strives to provide top-notch infrastructure, a full range of hosted management services, flexible plans, and rigorous service level agreements (SLAs). Founded in 2002, RedeHost serves more than 60,000 customers and hosts more than 130,000 Websites from its headquarters.
As a Website hosting company, RedeHost’s core business and its customer service quality depend on the availability and performance of its IT infrastructure. As the company grew, it saw the need to automate IT infrastructure management and decided to migrate to Oracle’s MySQL Enterprise Edition from MySQL Community Edition version, which it had used since its founding.
The new version enabled RedeHost to adopt better monitoring practices, improve service, ensure SLA compliance, and complete system backups 4x faster. The hosted services provider’s simplified data recovery and monitoring gains led to the quicker identification of database use problems, making the company more proactive in solving problems. As important, new automation capabilities freed up half of the staff previously dedicated to database management.
“When we decided to migrate to MySQL Enterprise Edition, we thought about the quality service that Oracle had always provided us. Even before we had Oracle Premier Support, the company made itself very accessible for consultations. MySQL, Enterprise Edition is one of the most popular and most used databases in the world. We decided to deploy the enterprise version due to its ability to add value to our product and make our infrastructure more reliable and robust. In addition, My SQL Enterprise Edition does not require high-end platforms or clusters and is a light, flexible, adaptable, user-friendly database management tool,” said Cristiano Diedrich, OpenSource Infrastructure Analyst, RedeHost.
“During the migration to MySQL Enterprise Edition, the prior knowledge we had gained using the MySQL Community Edition version helped, but the support we received from Oracle was crucial. This type of implementation in a company with our type of core business is always critical, since time windows are short and we cannot have failures or service interruptions for our customers. We therefore set up another environment in which we replicated our production structure. In this way, the go-live moment occurred naturally and smoothly, both for our customers and for RedeHost,” Diedrich said.