Rioprevidência Dispenses Civil Service Benefit Funds 80% Faster by Using Automated Processes to Determine Eligibility
 
 

Rioprevidência Dispenses Civil Service Benefit Funds 80% Faster by Using Automated Processes to Determine Eligibility

Founded in 1999, Rioprevidência - Fundo Único de Previdência Social do Estado do Rio de Janeiro is the independent public authority that manages financial assets earmarked for salaries, pensions, and other social security benefits. The agency determines eligibility and manages and executes benefit payments, such as pensions and retirement benefits, for active and retired public servants of the State of Rio de Janeiro and their dependents.

 
 

 
 

Challenges

A word from Rioprevidência - Fundo Único de Previdência Social do Estado do Rio de Janeiro

  • “The technological environment fostered by the implementation of Oracle Enterprise Manager, Oracle Business Process Management Suite, Oracle Real Application Clusters, Oracle WebCenter Portal, Oracle WebLogic Server, Enterprise Edition, and Oracle SOA Suite, has allowed us to digitalize millions of documents, eliminate the use of paper, and to redefine the administrative work flow involved in allocating pensions. This has resulted in significant time savings while improving the services we provide to public servants.” – Luis Claudio Gomes, Vice President, Rioprevidência - Single Social Security Fund of the State of Rio de Janeiro

  • Digitize documents, such as medical certificates, personal identification, and proof of contributions associated with 500,000 beneficiaries to reduce the risk of data loss and improve the agency’s ability to securely manage and distribute social security benefits
  • Provide greater speed and transparency in the process of determining pension eligibility for public servants and their dependents by automating administrative processes

Solutions

  • Implemented Oracle Enterprise Manager and Oracle Fusion Middleware components in the iGov Pad application environment, enabling the agency to launch a digital pension qualification application, which will eliminate the use of paper
  • Automated and accelerated the pension dispensation process by 80% by eliminating inaccurate data records and allowing analysts to have rapid and simultaneous access to documents, which shortened benefit eligibility analysis from 60 to 12 days
  • Eliminated paper from nearly 500 procedures related to monthly pension enrollment, saving approximately US$420,000 (R$1 million) annually by reducing physical storage requirements
  • Digitized, preserved, and outsourced storage of relevant documentation—which the agency must retain for up to 200 years—accelerating queries, preventing document deterioration, and improving security
  • Facilitated electronic exchange of reports with the Federal Court of Auditors, the federal agency responsible for financial oversight of public entities
  • Created an IT platform that will enable the agency to expand remote services, such as online retirement enrollments to public servants and their dependents

Why Oracle

“We assessed the use of Oracle solutions within other state agencies, and this gave us total confidence in our decision to adopt them ourselves. Another important factor was the high degree to which the technology supported our internal processes, which allowed us to go beyond just document digitalization to actually transitioning from an analog to a digital process with complete confidence and security,” said Luis Claudio Gomes, vice president, Rioprevidência.

Implementation Process

The agency implemented Oracle Enterprise Manager, Oracle Business Process Management Suite, Oracle Real Application Clusters, Oracle WebCenter Portal, Oracle WebLogic Server, Enterprise Edition, and Oracle SOA Suite in 18 months, as scheduled.

“The project involved several stages, from document digitalization to user training, and we are very pleased with the flexibility and efficiency gains we’ve realized,” Gomes said.